ALI Conferences hosted the Strategic Internal Communications to Engage Deskless Employees conference on April 30 – May 2, 2019 at the beautiful Mid America Club in downtown Chicago. Over 30 Internal Communication professionals attended this conference, including speakers from PetCo; Rollins, Inc.; Deloitte; Fortune Brands; U-Haul and more. Attendees overall enjoyed the interactive workshops and engaging sessions, offering advice, strategies,
Jason Greenspan is the Senior Director, US Strategy and Internal Communications at McDonald’s USA and is one of ALI’s 6th Annual Strategic Internal Communications conference speakers. He sat down with us to answer a few questions on the biggest challenges and growing communication trends. Can you tell us a little bit about your background? I’ve been at McDonald’s for 20
by PoliteMail Software | Feb 20, 2019 | In the past five years, workplace messaging platforms (also referred to as chat apps) have become increasingly popular. In fact, messaging platforms have acquired millions of active daily users in the past five years. In addition to traditional email, many businesses use workplace chat apps like Microsoft Teams, Slack and Flock for
Creating inspiring and impactful internal communication that connects with your audience does not happen by accident or chance. Careful thought and strategy need to go into the creation of compelling communication that yields business results and desired outcomes. Surely that is stating the obvious. But is that what really happens in most organizations? Are we designing impactful campaigns and creating
7 Takeaways For Internal Communications From Our Most Popular Content In 2018 By Charong Chow What topics did your fellow internal communications professionals find interesting, entertaining, and useful in 2018? We reviewed our team’s content metrics and KPIs to uncover which among our blog posts, guides, and eBooks was most popular. Here are the top seven pieces of content
By Charong Chow Social Chorus The champagne’s popped and the Time’s Square ball drop is over. Now it’s time to plan for a great new year. How To Create Your Employee Communications Plan January is a fantastic time to invest in your internal communications plan, especially if it hasn’t been updated for some time. You may want to reexamine your
Written by: Carl Rutman, Brightcove The world of live streaming is a little bit like the Wild West—an unpredictable frontier where the only law is Murphy’s Law. Between me and Brightcove’s two video pros, we’ve had our fair share of live streaming mistakes, but if you learn from our experience, maybe things can go a little more smoothly for you.
Written by: PoliteMail Software Communicating with employees is an increasingly vital role for top executives in organizations of all sizes. The problem is not all senior leaders recognize this. While executives often take an active role in external communications with the media and business communities, they tend to delegate internal communications or underestimate the value of having professional communications advisors
Written by: Gregg Apirian, SocialChorus For most companies, the customer comes first. Employees work hard every day to improve the customer experience — from brand perception to advancing products and services to delivering timely and valuable customer service. These hard-working employees are the brains and glue that hold the customer experience together and, in many cases, push it forward. Take
Written by: PoliteMail Software Often articles and how-to guides about internal communications will offer a piece of advice like “identify the KPIs that work best for your organization,” but don’t specify exactly what those KPIs or metrics should be. There’s a good reason for that: Different types of organizations have different goals, and thus most likely have different needs when