employee engagement

6 Must-Know Internal Communications Metrics

Written by: PoliteMail Software Often articles and how-to guides about internal communications will offer a piece of advice like “identify the KPIs that work best for your organization,” but don’t specify exactly what those KPIs or metrics should be. There’s a good reason for that: Different types of organizations have different goals, and thus most

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How Westar Reaches Deskless Workers With Their Branded App

Written by: Charong Chow, SocialChorus Modern communications are more than just email blasts.  In our last installment, Shel Holtz of FIR was talking with Jana Dawson, Director of Corporate Communications, and Jaycee Breese, Corporate Communications Representative, at Westar Energy in Kansas City, Missouri. They were discussing the difficulties of reaching over 2,400 employees out in

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Your Employees are “the First Public” So Talk to Them Like Customers

Written by Scott McDowell, Tribe Pictures. In a recent interview with Ethan McCarty, the CEO of Integral Communications, Tribe CEO Vern Oakley was asked about the link between authenticity, trust, and the bottom-line: I believe the leadership, particularly the CEO, becomes the lightning rod for trust. You only have to think of companies like Wells Fargo

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5 Tips to Create High-Performance Teams

Written by: Julia Felton, Lead Change No leader sets out to lead an ineffective team. In fact many leaders invest a lot of time and energy agonizing over how to create the perfect high-performance team that works effectively and consistently delivers results. However, there is a problem. Many of the strategies leaders have adopted to

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3 Internal Communications Trends to Plan for in 2018

Written by Jason Anthoine, Audacity. I recently had the opportunity to attend an Advanced Learning Institute conference in Nashville. There were about fifty internal comms folks in attendance, excited to share and learn best practices for both measuring and improving their work. Here are the top internal communications trends that came up during the conference,

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4 Ways Leaders are Turning Employee Resistance into Results

Written by Sean Williams, True Digital Communications. Every leader can agree: Employee resistance is one of the most frustrating experiences. You spend countless hours putting thoughtful consideration into the decisions you make for your organization, only to be met with resistance. Employee push back can feel like a roadblock, but it can actually improve your

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holding communicators back

What is holding communicators back? Take this quiz to find out!

Written by Steve Crescenzo Communicators, pencils ready! You have three minutes to complete the following multiple-choice question. Good luck! Why do most corporate communicators fail to reach the status of Strategic Counselor in their organizations, and instead fall into the “Communication Order Taker” role: a.  Never-ending deadlines that suck your time away and leave you

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