employee engagement

Keep Remote Employees Engaged With Strategic Internal Communications

Written by: PoliteMail Software According to Gallup, 43 percent of American employees work remotely at least some of the time. As the workforce becomes increasingly dispersed, internal communicators need to adjust accordingly. How can you keep remote employees engaged, involved and connected to your company? Taylor Morrison, a homebuilding company with 1800 dispersed employees, determined

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6 ways senior executives can improve communications with employees

Written by: PoliteMail Software Communicating with employees is  an increasingly vital role for top executives in organizations of all sizes. The problem is not all senior leaders recognize this. While executives often take an active role in external communications with the media and business communities, they tend to delegate internal communications or underestimate the value

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Create Active Engagement by Listening and Learning

Written by: Gregg Apirian, SocialChorus For most companies, the customer comes first. Employees work hard every day to improve the customer experience — from brand perception to advancing products and services to delivering timely and valuable customer service. These hard-working employees are the brains and glue that hold the customer experience together and, in many

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6 Must-Know Internal Communications Metrics

Written by: PoliteMail Software Often articles and how-to guides about internal communications will offer a piece of advice like “identify the KPIs that work best for your organization,” but don’t specify exactly what those KPIs or metrics should be. There’s a good reason for that: Different types of organizations have different goals, and thus most

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How Westar Reaches Deskless Workers With Their Branded App

Written by: Charong Chow, SocialChorus Modern communications are more than just email blasts.  In our last installment, Shel Holtz of FIR was talking with Jana Dawson, Director of Corporate Communications, and Jaycee Breese, Corporate Communications Representative, at Westar Energy in Kansas City, Missouri. They were discussing the difficulties of reaching over 2,400 employees out in

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Your Employees are “the First Public” So Talk to Them Like Customers

Written by Scott McDowell, Tribe Pictures. In a recent interview with Ethan McCarty, the CEO of Integral Communications, Tribe CEO Vern Oakley was asked about the link between authenticity, trust, and the bottom-line: I believe the leadership, particularly the CEO, becomes the lightning rod for trust. You only have to think of companies like Wells Fargo

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5 Tips to Create High-Performance Teams

Written by: Julia Felton, Lead Change No leader sets out to lead an ineffective team. In fact many leaders invest a lot of time and energy agonizing over how to create the perfect high-performance team that works effectively and consistently delivers results. However, there is a problem. Many of the strategies leaders have adopted to

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