Tag: employee engagement
As a tool to enable employee engagement, internal communication is a vital component of organizational success. However, it’s frequently the more high-profile external communicators who receive greater attention, focus and bigger budgets than their internal communications cousins.This article focuses on the key skills needed by the internal comms professional that enable them to “pitch” their programs as well as possible,
By Lise Michaud, Founder of IC Kollectif The internal communication profession faces turbulent times and the role of IC practitioners may well be at a turning point. Caught between multiple increasing challenges brought about by the impact of technology, the convergence and integration of communication disciplines and over-riding agendas like employee engagement and advocacy, the profession must dig deep for
Written by StaffConnect founder and CEO, Bulent Osman The recent article from Lord Price Employee happiness is the key to a fairer and more prosperous society refers to the “John Lewis happiness principle” and has got me thinking about the connection between employee happiness and the impact it has on the customer journey. We all know that job satisfaction and happiness
Is our strange fascination for mobile games and augmented reality something we are authentically pursuing as disciplined consumers — or are we actually being consumed? We like to think we’re disciplined consumers but if we don’t find time to unplug and look around, we may wake up and realize we’ve become victims of an extremely addictive and lucrative game. Pokémon GO has
Written by Molly Kittle, Vice President, Strategic Services, Bunchball The 5 Key Intrinsic Motivators of Employee Engagement from Bunchball Every manager craves a highly committed, motivated workforce. When workers are engaged, business performance is better, customer satisfaction scores rise and ultimately, revenues increase. But keeping employees engaged isn’t easy – particularly in today’s distracted and fragmented workplace. Boilerplate training
We recently conducted an online survey of communicators in the healthcare industry and found that 63% of those that responded named reaching non-desk employees and volunteers as their biggest challenge. If you work in the healthcare industry I’m sure that this isn’t a surprise. From nurses and laboratory technicians to emergency medical technicians and surgical technicians, healthcare audiences are some
On April 28, IC Kollectif posted the following question to communication professionals via its Twitter account: “Who are the IC thought leaders you are reading or listening to these days ?” We were curious to hear from our followers who they consider to be the consultants and practitioners who actively share their insights with the larger profession and who are
Written by: Priya Bates, ABC, MC, CMP, President, Inner Strength Communication Inc. “Communication professionals want more respect and have been talking about getting their rightful seat at the (decision-making) table for most of my career. Over 20 years as an Internal Communication professional, I’ve learned that you don’t automatically get the seat, you have to earn it. And here’s the
