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As a tool to enable employee engagement, internal communication is a vital component of organizational success. However, it’s frequently the more high-profile external communicators who receive greater attention, focus and bigger budgets than their internal communications cousins.This article focuses on the key skills needed by the internal comms professional that enable them to “pitch” their programs as well as possible,

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Written by Paul Barton, ABC, Principal Consultant. Many employee communicators are cast in tactical support roles, and they find themselves struggling to achieve a more strategic role in their organization so they can make a greater impact. Internal communicators must work their way up the strategic pyramid to achieve their strategic goals. Fast Food Internal Communicators At the bottom of

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Written by Mira Sleilati. Last week I had the opportunity to present at ALI’s Strategic Internal Communications in Government Conference, alongside of a great group of professionals who have dedicated their careers to serving city, state and federal-level government agencies and organizations across the country. We spent two days learning about our shared experiences and exchanging ideas and insights for

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Written by Siv Rauv of Elcom Measuring your intranet is critical for the success of your platform. Using data that reflects how employees use your intranet, what they feel about it and how the intranet impacts your organization is the best way to deliver a modern, relevant channel which will keep on improving. Having a robust intranet metrics strategy and

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Here’s a thought experiment for you.  Imagine your manager gives you a piece of paper and says, ‘I’d like you to write down an honest opinion you hold of me. It can be anything you like. I’m going to put it in a hat with all your colleagues’ feedback, and pick them out at random, so what you say will

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By Giuliana LaMantia, HospitalPortal.net. Being able to speak to, listen to, and empathize with others is important in any workplace setting. From communicating with patients, working with those across departments, or simply chatting with those in your own department, there are many things to be mindful of to ensure you are being a well-rounded communicator. Check out these tips we’ve

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By Carrie Basham Young, Talk to Me Social. Last week, Workplace by Facebook rolled out the ability for companies to collaborate securely with non-employees inside designated “Multi Company Groups” (MCGs for short), even if the external collaborators don’t have a Workplace account of their own. Collaboration with business partners outside of one’s own company is critical. Vendors, customers, and partners

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Written by Giuliana LaMantia, HospitalPortal.net The Joint Commission released the top CMS requirements that posed the biggest challenge for hospitals, ASCs, LTCs, etc. to remain compliant with in 2016. Many of these challenges can be mitigated with the use of a standardized, internal communication system. We took a look at the top challenges for hospitals, and here are some ways

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Written by Molly Anglin, Nonlinear Enterprise.  The digital transformation of healthcare is not a singular event: rather a series of experiments that move the organization forward. This week, we explore the efforts of two children’s hospitals – sharing how they hope to save lives and money by evolving their relationship with technology. It’s a cliché to say that digital has

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