Communications

Six Reasons Why Your Change Program Is Failing

Written by: Tim Vaughan, Poppulo Just when you thought you had everything under control, the bottom falls out. Employees are leaving, are disengaged—even engaging in open rebellion. Here are six reasons your change program might not be working—and how you can turn it around. It has been widely reported that 70% of change projects fail.

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Developing Leadership Skills – Part 2

Written by: Joanne Linden, CPS, CEAP, AdminUniverse Previously we explored the first two Leadership Fundamentals; Communication and Motivation – but there’s more! To fully engage your Administrative Leadership Role, we have a few more skills on the checklist. Whether you already have a firm grasp on these or you are just diving in, you should

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Developing Leadership Skills – Part 1

Written by: Joanne Linden, CPS, CEAP, AdminUniverse For most Administrative Professionals, leadership skills do not flawlessly develop overnight. They are collected and refined over time. In this two-part blog series, I will explore the Top 5 Leadership Skills needed to improve both resume development and role effectiveness. Communication Communicating as a leader is a magical

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Keep Remote Employees Engaged With Strategic Internal Communications

Written by: PoliteMail Software According to Gallup, 43 percent of American employees work remotely at least some of the time. As the workforce becomes increasingly dispersed, internal communicators need to adjust accordingly. How can you keep remote employees engaged, involved and connected to your company? Taylor Morrison, a homebuilding company with 1800 dispersed employees, determined

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How to Craft a Story With Your Internal Communications Data

Written by: Charong Chow, SocialChorus When you present your internal communications findings to the executive team, are you crafting compelling stories that incorporate data? Storytelling and data make a great match. Without storytelling, your data are just raw numbers and some survey results. Storytelling adds context to data when you present to your organization; it

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6 ways senior executives can improve communications with employees

Written by: PoliteMail Software Communicating with employees is  an increasingly vital role for top executives in organizations of all sizes. The problem is not all senior leaders recognize this. While executives often take an active role in external communications with the media and business communities, they tend to delegate internal communications or underestimate the value

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Create Active Engagement by Listening and Learning

Written by: Gregg Apirian, SocialChorus For most companies, the customer comes first. Employees work hard every day to improve the customer experience — from brand perception to advancing products and services to delivering timely and valuable customer service. These hard-working employees are the brains and glue that hold the customer experience together and, in many

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