Written by Michelle O’Gara. There’s no question that social media are a game-changer – and so is Workplace by Facebook. Facebook currently connects more than 1.94 billion monthly active users on its public-facing network site. One could wager that many of those users work for the same health care organization as you. Health care thought leaders such as the Mayo Clinic, Cleveland
Written by Ephraim Julius Freed, Internal Communications Manager & Intranet Manager, Employee Experience leader. In a nutshell: Employee experience design (EXD) describes a holistic, audience-centric approach to delivering HR, internal communications, the digital workplace and physical office spaces. EXD combines user experience design and research, cross-functional collaboration and solutions, employer brand and values, and product management thinking to deliver consistent,
Written by By Ted Sapountzis, VP Marketing, Simpplr Millennials are now the largest generation in the workforce, bringing with them an affinity for technology and very specific expectations for work/life balance. While some innovative companies have offered flexibility when, where, and how employees do their work for several years now, millennial-friendly workplaces weren’t mainstream until recently. The challenge of attracting
Written by By Ted Sapountzis, VP Marketing, Simpplr So you’ve spent a few weeks designing the intranet and working with site owners and groups to populate content. You’ve been creating launch materials. You’ve engaged your advocate network. Your business champion is briefed on what to say. A day has been set for the big launch. Now it’s finally time to
By Stephen Waddington, Partner and Chief Engagement Officer, Ketchum. Technology has the potential to deliver huge communication and productivity benefits within an organisation but it won’t change how we work. That takes people. The intersection of internal communication and social media within an organisation is a good place to study human behaviour. The return on investment of borderless communication, collaboration
By Tribe Inc. Every company has a good story to build on. Some may think they don’t, but when you dig deep into the process that resulted in your organization’s current level of success, you realize there are important moments people can relate to and empathize with. It’s these singular moments that bring uniqueness to your brand. Not promoting them
By Lise Michaud, Founder of IC Kollectif The internal communication profession faces turbulent times and the role of IC practitioners may well be at a turning point. Caught between multiple increasing challenges brought about by the impact of technology, the convergence and integration of communication disciplines and over-riding agendas like employee engagement and advocacy, the profession must dig deep for
Written by StaffConnect founder and CEO, Bulent Osman The recent article from Lord Price Employee happiness is the key to a fairer and more prosperous society refers to the “John Lewis happiness principle” and has got me thinking about the connection between employee happiness and the impact it has on the customer journey. We all know that job satisfaction and happiness
By Rachel Medanic, Talk Social to Me. In healthcare making a difference for one person has network effects. For SBH Health System (SBH) in the Bronx, New York, implementing a Workplace by Facebook online employee community has produced several benefits for the hospital. In just 4 months the online community has: Made organization-wide communication easier, faster & available via mobile
Written by Elizabeth Cogswell Baskin, Tribe Inc. Giving visibility to leadership is important. People want to see the faces and know the humans behind the titles at the top of the org chart. But it can be even more powerful to give visibility to the people in the rest of the organization. Unwittingly, internal communications often focus on the folks