Advanced Learning Institute
Written by StaffConnect founder and CEO, Bulent Osman The recent article from Lord Price Employee happiness is the key to a fairer and more prosperous society refers to the “John Lewis happiness principle” and has got me thinking about the connection between employee happiness and the impact it has on the customer journey. We all know that job satisfaction and happiness
Michelle Bolda Esposito, Senior Partner, Rogue Services and Solutions. You know when you’re driving along peacefully, you are really sure you know where you’re going, and then, BAM, you’re hit by a train? Hopefully, no, you don’t know. How extraordinarily insensitive it would be for me to use that example if it were widespread. It’s a metaphor, people. It’s meant
By Rachel Medanic, Talk Social to Me. In healthcare making a difference for one person has network effects. For SBH Health System (SBH) in the Bronx, New York, implementing a Workplace by Facebook online employee community has produced several benefits for the hospital. In just 4 months the online community has: Made organization-wide communication easier, faster & available via mobile
Written by Elizabeth Cogswell Baskin, Tribe Inc. Giving visibility to leadership is important. People want to see the faces and know the humans behind the titles at the top of the org chart. But it can be even more powerful to give visibility to the people in the rest of the organization. Unwittingly, internal communications often focus on the folks
By Andreas Slotosch, Beekeeper. Many companies struggle with keeping non-desk employees in the loop and aligned with the organization. They aren’t regularly a part of the company’s internal communication circle. This can turn into a big problem as non-desk workers become less engaged, which results in costly turnover. Thankfully, it’s easier than ever to reach non-desk employees easily and effectively.
Written by Mark Tarallo, Senior Editor, ASIS International. Each day, pollsters at the Gallup company monitor the upticks and downticks of America’s pulse. They track large-scale indicators like the country’s unemployment rate, the citizenry’s economic confidence, and the president’s approval rating. But among these tracked statistics at Gallup.com Daily lies a less publicized marker: what percentage of U.S. workers say
Written by Giuliana LaMantia, HospitalPortal.net The Joint Commission released the top CMS requirements that posed the biggest challenge for hospitals, ASCs, LTCs, etc. to remain compliant with in 2016. Many of these challenges can be mitigated with the use of a standardized, internal communication system. We took a look at the top challenges for hospitals, and here are some ways
Written by Patrick Goodman, Chief Customer Officer, Red e App. Where do you work? No, I’m not looking for the name of your company or organization, that would be the answer to the question of whom do you work for. What does your physical workspace look like? What materials, tools, and equipment surround you on a daily basis? What do
Written by Jeppe Vilstrup Hansgaard, Guest Blogger, IC Kollectif. I am sure you know the reality TV show “Undercover Boss”. A CEO works in disguise alongside employees to reconnect with what is going on in the business. The CEO gets surprised about the reality in the company, and often decides to do whatever possible to change the reality in both
By, Mike Klein, Principal of Changing The Terms, a Netherlands-based consultancy focused on internal influencers and strategic internal communication. This article was originally published on the IC Kollectif Blog. Ever wonder why your internal communication isn’t getting any traction? Or why your engagement scores are slipping despite your steady diet of snappy intranet articles and C-suiter videos? Recent studies from Edelman, the
