What's included with my conference registration?

Every in-person pass includes the sessions covered by your pass, beverages, continental breakfasts and snacks, networking receptions, access to speaker presentations and resources after the event, bonus content, an opt-in LinkedIn networking list of attendees and a Certificate of Completion.

What's the difference between the passes?

The 2-Day Conference Pass covers the main conference sessions on May 19 and 20. The 3-Day All-Access Pass adds the pre-conference day on May 18 and includes the 2-day conference recording. The 2-Day Recording Pass gives you on-demand access to the main conference sessions for one year if you can't attend in person.

Are discounts available?

Yes. ALI offers savings for teams registering together, for government and nonprofit attendees, and for past ALI attendees, and codes can be combined with early bird pricing. Current codes are listed in the discount section on this tab. Government, nonprofit and alumni discounts need an eligibility code, so email connect@aliconferences.com to receive yours or to ask about pricing for teams of four or more. Only one code may be used per registration.

Register online by credit card, or email connect@aliconferences.com to pay by invoice or purchase order. A W-9 is available on request. Payment is due two weeks before the event.

What if I can no longer attend?

You can send a substitute at any time; email connect@aliconferences.com with both names. If you cancel in writing more than two weeks before the conference, you'll receive a refund less a $399 administration fee. Cancellations within two weeks of the event, and no-shows, receive a credit memo valid for one year that anyone in your organization can use.

What does the conference schedule look like?

General sessions run Wednesday, May 19 and Thursday, May 20, with case studies, panels, interactive group breakouts, sponsor showcases, networking breaks, a reception and organized group meals. 3-Day All-Access Pass holders also join the pre-conference day on Tuesday, May 18.

What themes run through the agenda?

Intranet strategy beyond the platform, information architecture and navigation, governance without extra headcount, designing the channel mix, personalization and targeting, content cleanup and search, publisher networks, measuring adoption and impact, and the future of the digital workplace.

Will I hear real world examples?

Yes. Case studies and panels feature internal communications and digital workplace teams from a range of industries sharing how they relaunched, cleaned up and measured their intranets and channels.

The agenda is updated as sessions and speakers are confirmed, so check back for the latest version. ALI Conferences reserves the right to change speakers and agenda.

Employee Communications, Intranets & Channels West Conference

Name: Employee Communications, Intranets & Channels West Conference
Start: 2027-05-18
End: 2027-05-20
Location: Denver

Content, Governance, Channels & AI For A Modern Digital Workplace

May 18, 2027 - May 20, 2027 | Denver

Follow ALI Conferences on LinkedIn

Join internal communications, digital workplace, HR, and IT professionals to build an intranet and channel mix employees actually come back to.

Pre-Conference Workshops:

Tuesday, May 18, 2027

General Sessions:

Wednesday, May 19, 2027
Thursday, May 20, 2027

Register by Friday, April 2, 2027, and Save $400!

Your Intranet Is Only as Good as What Employees Actually Find.

A platform migration does not fix a content problem. Join internal communications, digital workplace, HR, and IT professionals for three days in Denver on the parts of the employee channel mix that decide whether employees come back: content, governance, search, and the channels around the intranet.

View Past Agenda

About This Employee Communications, Intranets & Channels Event

The intranet is no longer a standalone project. It sits at the center of a channel mix that includes email, chat, mobile apps, and digital signage, and employees judge all of it as one experience.

This program moves beyond technology selection to the work that determines whether your channels earn their place: content strategy, governance, information architecture, personalization, and AI-assisted search. You will leave with a plan for your own platform and the channels around it.

You will learn how to:

Move beyond the platform and build an intranet strategy grounded in content, governance, and search.
Redesign navigation and information architecture so employees find what they need in seconds.
Set governance that keeps content current without adding headcount.
Personalize and target content so the right message reaches the right employee.
Connect the intranet to the wider channel mix including email, chat, mobile, and digital signage.
Apply AI search, summaries, and assistants in ways employees actually trust.
Reach deskless and frontline employees who have never sat at a corporate desktop.
Measure adoption, engagement, and business impact and make the case for continued investment.

Hear what past attendees had to say:

What a rockstar! I’m so inspired and no longer afraid of SharePoint.

Past Event Attendee

I wasn’t expecting to walk away with so many practical applications! This was my first ALI conference and I really enjoyed it!

Past Event Attendee

Nice variety of companies/organizations represented, with practical information I can use now as I continue my intranet journey.

Past Event Attendee

Image of New York City overlooking Central Park

Benefits Of The 3-Day Pass

Maximize your time by signing up for our Pre-Conference Workshops on Tuesday, May 18, 2027.

Interactive Pre-Conference Workshops are led by thought leaders and experts on employee communications, intranets, and channels. Each small group session will prepare you for the conference the following day, provide you with practical answers to questions that keep you up at night, and inspire you to creatively tackle your most pressing challenges.

Who Should Attend

This event is designed and researched for directors, managers, vice presidents, specialists, officers, project leaders, and consultants involved in:

Internal Communications
Employee Communications
Digital Communications
Intranets

Digital Workplace
Employee Experience
Employee Engagement
Knowledge Management

Corporate Communications
Human Resources
IT & Collaboration Platforms
Content Strategy

Past Speaker Organizations Include:

Benefits Of Attending This ALI Conference

Access to practitioners from leading organizations with real examples and proven strategies through real world case studies and intimate, interactive workshops.
Networking list for attendees to continue the conversation after the conference.
Interactive sessions allowing you to work with your communications peers.
Certificate of attendance for CEUs.
Opportunity to meet with peers.
Guaranteed extensive, how-to instruction about employee communications, intranets, and channels that you can use immediately.
Opportunity to have your most pressing questions answered in real-time.

Frequently Asked Questions About Employee Communications, Intranets & Channels

Who should attend the Employee Communications, Intranets & Channels West Conference?+

Internal communications, digital workplace, HR and IT professionals, including directors, managers and specialists in employee and digital communications, intranets, employee experience and engagement, knowledge management, corporate communications, IT and collaboration platforms, and content strategy.

What will I learn?+

You'll learn how to build an intranet strategy grounded in content, governance and search, redesign navigation so employees find what they need in seconds, keep content current without adding headcount, personalize and target content, connect the intranet to email, chat, mobile and digital signage, apply AI search in ways employees trust, reach deskless and frontline employees, and measure adoption and impact.

Why do intranets struggle even after a platform migration?+

A platform migration does not fix a content problem. This program moves beyond technology selection to the work that decides whether employees come back: content strategy, governance, information architecture, personalization and search.

Do I need to be on a specific intranet platform to attend?+

No. The program focuses on content, governance, search and channels instead of any one technology, so the ideas apply whatever platform you use.

How can I get approval to attend?+

Download the justification letter template on this page. It is a ready-to-edit letter you can personalize and send to your manager to make the case for attending.

Lower Manhattan, New York. Dominating the skyline is One World Trade Centre, better known as Freedom

Need Leadership Approval?

Attending a conference, workshop, training, or seminar is the perfect way to gain new knowledge, meet like-minded professionals, expand your skillset, and expose yourself to new perspectives in your field. However, while you may see the benefits of attending an event, getting the “thumbs up” from management may take a bit of convincing.

ALI is here to help. Click here to download a Justification template.

Interested in Participating?

Are you interested in speaking? Contact us here

Are you interested in sponsoring? Contact us here

What People are Saying

“Highly engaging, and very polished.”

Past Event Attendee

“It’s great to hear the helpful tips, and also to know that we’re not alone with this issue.”

Past Event Attendee

“Quick and dirty but super actionable. Can’t wait to bring it back to my team.”

Past Event Attendee

Learn more about ALI Conferences

Learn more about our services, conferences, trainings, and how you can connect with us.

Learn More

Pre-Conference Workshops: Find Out Why ALI Workshops Are Consistently Rated As Valuable Time Spent! - 05/18/2027
8:45 am - 9:15 am	Continental Breakfast, Coffee & Registration Enjoy complimentary coffee, tea and continental breakfast as you meet your workshop leader and fellow attendees. Stop by the registration desk to sign-in and pick up your materials for the next 3 days. We’ll kick things off at 9:30!
9:15 am - 9:30 am	Welcome & Speed Networking
9:30 am - 10:45 am	Workshop A: Beyond the Platform: Building an Intranet Strategy Grounded in Content, Governance and Search Ben Skelton, Vice President \| Habanero Consulting, Inc. A platform migration does not fix a content problem. In this workshop, you will build the outline of an intranet strategy that starts with what employees need to find and do. You’ll learn how to: Define the purpose and success measures for your intranet Identify the top employee tasks your intranet must support Build a strategy outline you can take to your steering group
10:45 am - 10:55 am	Morning Refreshments & Networking Break Enjoy complimentary coffee, tea, and other refreshments as you network with your peers as we switch over to the next workshop.
10:55 am - 12:20 pm	Workshop B: Information Architecture and Navigation That Help Employees Find What They Need in Seconds Kanwal Khipple, Chief Executive Officer \| 2toLead If employees cannot find it, it does not exist. Learn practical methods for restructuring navigation, labels and search so employees reach what they need quickly. You’ll learn how to: Run simple card sorts and tree tests with employees Write labels and page titles that match how employees search Improve search results through better content and metadata
12:20 pm - 2:20 pm	Lunch On Your Own, But Not Alone: Reservations Are Booked! Reservations have been made at a number of local restaurants. Don’t miss this opportunity to have lunch with your peers at a local Denver hot spot! **Dutch treat, we’ll ask for separate checks.
2:20 pm - 3:35 pm	Workshop C: Governance Without Extra Headcount: Keeping Content Current, Owned and Trusted Andrea Greenhous, Founder & President \| Vision2Voice Communications Inc. Outdated content is the fastest way to lose employee trust in a channel. This workshop walks through a governance model that assigns clear ownership and review cycles without adding staff. You’ll learn how to: Define roles for owners, authors and approvers Set review and archive rules that keep content current Create a governance guide your publishers will follow
3:35 pm - 3:45 pm	Afternoon Refreshments & Stretch Break Enjoy complimentary coffee, tea, and other refreshments as you network with your peers as we switch over to the next workshop.
3:45 pm - 5:00 pm	Workshop D: Measuring Your Intranet's Adoption, Engagement and Business Impact (Or: Help! I Was Told There Would Be No Math!) Gary Ross, President \| INSIDE COMMS Page views, visits, likes. They tell you people showed up. They don’t tell you what the intranet did for the business, and that question decides whether the investment gets renewed or increased. In this hands-on workshop you’ll move your intranet metrics up the measurement ladder: adoption, engagement, understanding, behavior, business impact. You’ll see where AI helps spot the locations and people the intranet doesn't reach. Then you’ll use Tallystick, an AI-enhanced measurement tool Gary Ross built, to put a dollar value on one of your own intranet initiatives (have one in mind before the session). You’ll leave with a head start on measuring your intranet's effectiveness across several metrics.
5:00 pm -	Close Of Workshops
5:00 pm - 6:00 pm	Complimentary Networking Reception For Workshop Attendees, Speakers & Sponsors @ Venue Bar Cheers to a great day full of content! Join us in the hotel lobby main bar for complimentary drinks and networking with your peers.
6:30 pm - 8:00 pm	Dinner With A Group: Reservations Have Been Made To Take In The Sights Of Denver First time in Denver? Want to get out of the hotel? Meet your peers in the lobby at 6:00. You’ll be heading out to dinner at a local hot spot as you take in the sights of the city.
Day 1: General Sessions - 05/19/2027
8:30 am - 9:00 am	Registration: Badges, Breakfast, & Beverages Enjoy complimentary coffee, tea and continental breakfast as you meet your fellow attendees. Sign-in, pick up your materials and enjoy a continental breakfast before we start the day. Be sure to stop by and visit your sponsors!
9:00 am - 9:30 am	Chairperson’s Welcome & Speed Networking Welcome to the Employee Communications, Intranets & Channels West Conference. In this fast-paced forum, you’ll get to know your fellow peers, their biggest intranet and employee channel challenges, and a few fun facts.
9:30 am - 10:05 am	The Relaunch That Stuck: How One Organization Rebuilt Its Intranet Around Employee Tasks JJ Nelson, Senior Associate, Director of Brand Communications \| Bergmeyer Many intranet relaunches see a spike in visits and then a slow decline. Hear how one organization used employee research and task-based design to build an intranet people keep coming back to. Key Takeaways: Research methods that revealed what employees needed Design and content decisions that drove repeat use A launch and adoption plan that lasted beyond the first month
10:05 am - 10:40 am	Cleaning House: Cutting Thousands of Pages and Improving Search Along the Way Matt Bueby, Intranet Content Administrator \| Michigan Medicine Years of unmanaged content make any intranet hard to use. See how one team audited, archived and rewrote its content, and what happened to search and satisfaction scores afterward. Key Takeaways: How to run a content audit at scale Criteria for keeping, rewriting or removing content The impact of cleanup on search and employee satisfaction
10:40 am - 11:10 am	Morning Refreshments, Networking Break + Visit Your Sponsors Enjoy complimentary coffee, tea, and other refreshments as you network with your peers. Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms.
11:10 am - 11:45 am	Personalization and Targeting: Getting the Right Message to the Right Employee Michelle Wagner, Director, Internal Communications & Employee Experience \| MidPen Housing Employees tune out when most of what they see does not apply to them. Learn how one organization used audience data and targeting to make news and resources relevant by role, location and business unit. Key Takeaways: The audience data you need to target content well How to balance targeted content with company-wide news Results from moving to a personalized experience
11:45 am - 12:20 pm	Reaching Deskless and Frontline Employees Who Have Never Sat at a Corporate Desktop Meghan Lahey, Vice President of Patient & Employee Experience \| Legacy Community Health A large share of the workforce has no desk, no laptop and little time. This case study shows how one employer extended its intranet and channels to frontline teams through mobile, signage and managers. Key Takeaways: Channel options that work for frontline employees How to handle access, devices and time constraints How to support managers as a communications channel
12:20 pm - 2:20 pm	Lunch On Your Own, But Not Alone: Reservations Are Booked! Reservations have been made at a number of local restaurants. Don’t miss this opportunity to have lunch with your peers at a local Denver hot spot! **Dutch treat, we’ll ask for separate checks.
2:20 pm - 2:55 pm	Interactive Group Breakout: Intranet Clinic: Bring Your Biggest Navigation, Search or Content Challenge Bring a real problem and work on it with peers who have faced the same one. Groups will be organized by challenge so you can compare approaches and leave with next steps. Key Takeaways: Practical fixes for your most pressing challenge Examples from organizations on similar platforms Contacts you can follow up with after the conference
2:55 pm - 3:30 pm	AI Search, Summaries and Assistants Employees Actually Trust AI assistants promise instant answers, but one wrong answer can undo employee confidence. Hear how one organization prepared its content, tested its AI search and set expectations before rolling it out. Key Takeaways: Content preparation that makes AI answers accurate How to test and monitor an AI assistant How to communicate what the assistant can and cannot do
3:30 pm - 4:10 pm	Sponsor Showcases: Tools You’ll Want in Your Toolkit Take advantage of this interactive break to connect with our sponsors and experience their products and services firsthand. Each sponsor will host live demos at their table, giving you the chance to explore innovative solutions, ask questions, and find the tools that best support your work.
4:10 pm - 4:55 pm	Panel: Platform Decisions: What We Would Do Differently Next Time Panelists who have selected, migrated or rebuilt intranet platforms will share what worked, what they regret and what they would ask vendors now. Bring your questions on selection, migration and working with IT. Key Takeaways: Questions to ask before choosing or changing a platform Common migration mistakes to avoid How to partner well with IT and vendors
4:55 pm - 5:00 pm	Chairperson’s Wrap Up & Key Takeaways
5:00 pm - 6:00 pm	Close Of Day 1: Join Us For A Complimentary Networking Reception @ Venue Bar Don’t stop the conversation! Join us at the lobby bar as you network with your peers and sponsors. Participate in raffles & sign-up for dinner with your peers!
6:30 pm - 8:00 pm	Dinner With A Group: Reservations Have Been Made Want to keep the conversation going? Join a group of attendees for dinner at a local Denver hot spot. Sign-up at the registration desk or during the networking reception to join a group at tonight’s dine-around. Reservations have been made. **Dutch treat.
Day 2: General Sessions - 05/20/2027
8:30 am - 9:00 am	Breakfast & Visit Your Sponsors Enjoy complimentary coffee, tea and continental breakfast as you network with fellow attendees on this final day.
9:00 am - 9:30 am	Day 2 Kick Off & Chairperson Address Together we will recap yesterday’s top takeaways and set the stage for this final day of learning.
9:30 am - 10:05 am	Designing Your Channel Mix: Giving Email, Intranet, Chat, Mobile and Digital Signage Each a Clear Job Employees experience your channels as one system, even if different teams own them. See how one team defined the role of each channel and connected them so messages reinforce one another. Key Takeaways: How the team audited its channels and how employees use them Assigning a clear purpose to every channel A channel guide for communicators and content owners
10:05 am - 10:40 am	Building a Content Publisher Network: Training and Supporting Decentralized Authors Most intranet content is written by people who are not communicators. See how one organization trained, supported and recognized a network of publishers to raise quality across the site. Key Takeaways: A training program for occasional authors Templates and standards that make good content easier Ways to keep publishers engaged over time
10:40 am - 11:10 am	Morning Refreshments, Networking Break + Visit Your Sponsors Enjoy complimentary coffee, tea, and other refreshments as you network with your peers. Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms.
11:10 am - 11:45 am	Interactive Group Breakout: Build Your Channel and Intranet Roadmap Leave with a plan for your own platform and the channels around it. Working in small groups, you will set priorities for the next 12 months and identify your first steps. Key Takeaways: A draft 12-month roadmap for your intranet and channels Peer feedback on your priorities A short list of quick wins to start on right away
11:45 am - 12:30 pm	Panel: The Next Three Years of the Digital Workplace Susan Corliss, Senior Director, Communications \| MKS Instruments Katherine Mariani, Internal Communications Manager \| Swisslog Healthcare Christian Wilson, Manager Communications - Americas \| Sky Chefs AI, new collaboration tools and changing work patterns are reshaping how employees get information. Panelists will share what they are planning for, what they are watching and what they are ignoring. Key Takeaways: The trends that will shape employee channels How teams are preparing content and governance for AI The skills digital workplace teams will need
12:30 pm - 12:45 pm	Key Takeaways, Conference Wrap-Up

PAYMENT	Payment is due two weeks prior to the event. If payment has not been received two weeks before the event, a credit-card hold, training form, or purchase order will be taken to ensure your space.
CANCELLATION POLICY	You may make substitutions at any time; please notify us as soon as possible. If you cancel (in writing) more than two weeks prior to the conference a refund will be provided less a $399 administration fee. Registered delegates who do not attend or who cancel two weeks prior to the conference or less will be issued a credit memo. Credit memos will be valid for one year from date of issuance and can be used by anyone in your organization.
PROGRAM CHANGES	Advanced Learning Institute, Inc. reserves the right to make changes in programs and speakers, or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. Every effort will be made to contact each enrollee if a program is canceled. If a program is not held for any reason, A.L.I.’s liability is limited to the refund of the program fee only.

Employee Communications, Intranets & Channels West Conference

Employee Communications, Intranets & Channels West Conference

Content, Governance, Channels & AI For A Modern Digital Workplace

Join internal communications, digital workplace, HR, and IT professionals to build an intranet and channel mix employees actually come back to.

Pre-Conference Workshops:

General Sessions:

Register by Friday, April 2, 2027, and Save $400!

Your Intranet Is Only as Good as What Employees Actually Find.

About This Employee Communications, Intranets & Channels Event

The intranet is no longer a standalone project. It sits at the center of a channel mix that includes email, chat, mobile apps, and digital signage, and employees judge all of it as one experience.

This program moves beyond technology selection to the work that determines whether your channels earn their place: content strategy, governance, information architecture, personalization, and AI-assisted search. You will leave with a plan for your own platform and the channels around it.

You will learn how to:

Hear what past attendees had to say:

Benefits Of The 3-Day Pass

Who Should Attend

This event is designed and researched for directors, managers, vice presidents, specialists, officers, project leaders, and consultants involved in:

Past Speaker Organizations Include:

Benefits Of Attending This ALI Conference

Frequently Asked Questions About Employee Communications, Intranets & Channels

Need Leadership Approval?

Interested in Participating?

Frequently Asked Questions About the Conference Agenda

What People are Saying

Learn more about ALI Conferences

Agenda

Pre-Conference Workshops: Find Out Why ALI Workshops Are Consistently Rated As Valuable Time Spent! - 05/18/2027

Continental Breakfast, Coffee & Registration

Welcome & Speed Networking

Workshop A: Beyond the Platform: Building an Intranet Strategy Grounded in Content, Governance and Search

Morning Refreshments & Networking Break

Workshop B: Information Architecture and Navigation That Help Employees Find What They Need in Seconds

Lunch On Your Own, But Not Alone: Reservations Are Booked!

Workshop C: Governance Without Extra Headcount: Keeping Content Current, Owned and Trusted

Afternoon Refreshments & Stretch Break

Workshop D: Measuring Your Intranet's Adoption, Engagement and Business Impact (Or: Help! I Was Told There Would Be No Math!)

Close Of Workshops

Complimentary Networking Reception For Workshop Attendees, Speakers & Sponsors @ Venue Bar

Dinner With A Group: Reservations Have Been Made To Take In The Sights Of Denver

Day 1: General Sessions - 05/19/2027

Registration: Badges, Breakfast, & Beverages

Chairperson’s Welcome & Speed Networking

The Relaunch That Stuck: How One Organization Rebuilt Its Intranet Around Employee Tasks

Cleaning House: Cutting Thousands of Pages and Improving Search Along the Way

Morning Refreshments, Networking Break + Visit Your Sponsors

Personalization and Targeting: Getting the Right Message to the Right Employee

Reaching Deskless and Frontline Employees Who Have Never Sat at a Corporate Desktop

Lunch On Your Own, But Not Alone: Reservations Are Booked!

Interactive Group Breakout: Intranet Clinic: Bring Your Biggest Navigation, Search or Content Challenge

AI Search, Summaries and Assistants Employees Actually Trust

Sponsor Showcases: Tools You’ll Want in Your Toolkit

Panel: Platform Decisions: What We Would Do Differently Next Time

Chairperson’s Wrap Up & Key Takeaways

Close Of Day 1: Join Us For A Complimentary Networking Reception @ Venue Bar

Dinner With A Group: Reservations Have Been Made

Day 2: General Sessions - 05/20/2027

Breakfast & Visit Your Sponsors

Day 2 Kick Off & Chairperson Address

Designing Your Channel Mix: Giving Email, Intranet, Chat, Mobile and Digital Signage Each a Clear Job

Building a Content Publisher Network: Training and Supporting Decentralized Authors

Morning Refreshments, Networking Break + Visit Your Sponsors

Interactive Group Breakout: Build Your Channel and Intranet Roadmap

Panel: The Next Three Years of the Digital Workplace

Key Takeaways, Conference Wrap-Up

Speakers

What People are Saying

Interested in Speaking?

Contact Us

Frequently Asked Questions About Registration

Contact Us

Useful Links