Earn and Keep Public Trust in 2027
Government communicators are being asked to counter misinformation, govern AI and train staff to use it well, reach residents across more channels, and meet new digital accessibility requirements, all while protecting the public trust that every message depends on. Join government communicators from federal, state, county, and municipal agencies for three days of practical training on the issues shaping public sector communications in 2027.
Attend to learn how to meet the ADA Title II deadline of April 26, 2027!
(Smaller governments and special districts have until April 26, 2028.)
About This Strategic Government Communications Training
Government communicators are being asked to do more with less: hold on to public trust while misinformation spreads, adopt AI responsibly, keep residents informed across more channels, and meet new accessibility requirements. These challenges are connected, and the agencies that are furthest along treat them as one communications strategy rather than separate projects.
This training brings together the communicators doing that work now. Through case studies, hands-on workshops, and candid discussion of what it actually costs, you will build a plan for public trust, AI governance, digital content, and accessibility that fits your agency’s staffing and budget. With ADA Title II compliance dates of April 26, 2027 and April 26, 2028, the time to start is now.
You will learn how to:
- Protect public trust by responding quickly and credibly to misinformation and rumors.
- Write an AI use policy that covers governance, disclosure, oversight, and accountability.
- Train staff so AI skills and safeguards spread across your agency, not just one power user.
- Build a digital content strategy that serves residents across web, social, email, and video, with plain language and accessibility built in.
- Build a realistic ADA Title II compliance roadmap to meet your April 26, 2027 or April 26, 2028 deadline, scaled to your agency’s size, staffing, and budget.
- Audit your website, documents, and social content and prioritize what to fix first.
- Remediate PDFs, forms, and legacy documents without stalling day-to-day communications.
- Make video, live streams, and public meetings accessible with captions, transcripts, and audio description.
Hear What Past Attendees Had To Say:
What a rockstar! I’m so inspired and no longer afraid of SharePoint.
I wasn’t expecting to walk away with so many practical applications! This was my first ALI conference and I really enjoyed it!
Nice variety of companies/organizations represented, with practical information I can use now as I continue my intranet journey.
Benefits Of The 3-Day Pass
Maximize your time by signing up for our Pre-Training Workshops on Tuesday, February 23, 2027.
Interactive Pre-Training Workshops are led by thought leaders and experts on government communications, public trust, AI governance, and digital accessibility. Each small group session will prepare you for the training the following day, provide you with practical answers to questions that keep you up at night, and inspire you to creatively tackle your most pressing challenges.
Who Should Attend
This event is designed and researched for directors, managers, vice presidents, specialists, officers, project leaders, and consultants involved in:
- Government Communications
- Public Affairs & Public Information
- Digital Services & Web Management
- ADA & Section 508 Coordination
- Internal & Employee Communications
- Emergency & Crisis Communications
- Community Engagement & Outreach
- Marketing & Constituent Services
- IT & Digital Accessibility
- Records, Legal & Compliance
- Web Content Management
- Communications Training
- AI & Technology Policy
Past Speaker Organizations Include:
Benefits Of Attending This ALI Training
- Access to practitioners from leading organizations with real examples and proven strategies through real world case studies and intimate, interactive workshops.
- Networking list for attendees to continue the conversation after the training.
- Interactive sessions allowing you to work with your communications peers.
- Certificate of attendance for CEUs.
- Opportunity to meet with peers.
- Guaranteed extensive, how-to instruction about strategic government communications that you can use immediately.
- Opportunity to have your most pressing questions answered in real-time.
Frequently Asked Questions About Strategic Government Communications
Who should attend Strategic Government Communications: Building Public Trust?+
Government communicators from federal, state, county and municipal agencies, including directors, managers, specialists and public information officers in public affairs, digital communications and content strategy, web and digital services, community engagement, crisis and emergency communications, internal and employee communications, AI and technology policy, and accessibility and ADA compliance.
What will I learn?+
You'll learn how to protect public trust by responding to misinformation quickly and credibly, write an AI use policy and train staff to use AI well, build a digital content strategy with plain language and accessibility built in, engage the communities you serve, and build a realistic ADA Title II roadmap scaled to your agency's size, staffing and budget.
Does the training cover the ADA Title II deadline?+
Yes. The ADA Title II rule sets WCAG 2.1 Level AA as the standard for state and local government web content and mobile apps. After the Department of Justice's one-year extension in April 2026, compliance dates are April 26, 2027 for governments serving 50,000 or more people and April 26, 2028 for smaller governments and special districts. Federal agencies follow Section 508 instead. Sessions cover what the rule means for the PDFs, videos, social posts and emergency alerts residents depend on every day.
Do I need to be an accessibility or AI specialist to attend?+
No. This training is built for communicators, not technical specialists. Sessions cover public trust, AI, digital content and accessibility from the communications side, with practical tools you can use whether you are a team of one or a large department.
How can I get approval to attend?+
Download the justification letter template on this page. It is a ready-to-edit letter you can personalize and send to your manager, or attach to your agency's training request form, to make the case for attending.
Need Leadership Approval?
Attending a conference, workshop, training, or seminar is the perfect way to gain new knowledge, meet likeminded professionals, expand your skillset, and expose yourself to new perspectives in your field. However, while you may see the benefits of attending an event, getting the “thumbs up” from management may take a bit of convincing.
ALI Is Here to Help. Click Here to Download a Justification Template.
Interested In Participating
Are you interested in speaking? Contact us here.
Are you interested in sponsoring? Contact us here.
What People are Saying
The content, the connections, and the entire experience were very helpful. It felt really good to be back and meet with people again
Felt like I was listening to a trusted friend, who was giving me helpful advice and nuggets of wisdom.
I liked the practical advice from various perspectives and the wide range of topics
Interacting with peers. I’ve made several new friends who will feel like my extended team. Huge asset for me, a team of one.
Always great talking to fellow communicators. Appreciate the smaller setting and networking opportunities for people with similar challenges.
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