Question 1

Who should attend the Employee Communications, Intranets & Channels Conference?

Accepted Answer

Internal communications, employee experience, HR and digital workplace professionals responsible for intranets, employee channels, content and the technology that connects employees to information, including directors, managers and specialists in digital and corporate communications, employee engagement, platforms and content, and knowledge management.

Question 2

What will I learn?

Accepted Answer

You'll learn how to design employee experiences that align with your organization's goals, improve key touchpoints across the employee journey, reach hybrid, remote, deskless and frontline employees, use data, technology and AI to personalize communications, and measure the impact of the employee experience.

Question 3

How is AI covered at the conference?

Accepted Answer

AI and digital tools come up throughout the program, from finding where AI earns its place in your workflow to governing content and channels as AI changes how information reaches employees.

Question 4

Is this conference only for intranet managers?

Accepted Answer

No. The program is designed for anyone who shapes how employees get information, whether you manage an intranet, run employee channels and content, or lead employee experience and HR programs.

Question 5

How can I get approval to attend?

Accepted Answer

Download the justification letter template on this page. It is a ready-to-edit letter you can personalize and send to your manager to make the case for attending.

Question 6

What does the conference schedule look like?

Accepted Answer

The conference opens Tuesday, November 17 with pre-conference workshops for 3-Day All-Access Pass holders, followed by a networking reception. General sessions run Wednesday, November 18 and Thursday, November 19, with case studies, panels, interactive group breakouts, networking breaks, receptions and organized group meals.

Question 7

What themes run through the agenda?

Accepted Answer

Channels and content at scale, reaching every employee, governing content as AI reshapes delivery, AI in the digital workplace, employee journey mapping, turning employee feedback into action and measuring the employee experience.

Question 8

Will I hear real world examples?

Accepted Answer

Yes. Case studies and panels feature communications, HR and people leaders from industries including healthcare, homebuilding, energy and utilities, nonprofits and entertainment sharing how their organizations reach and engage employees.

Question 9

Are there hands-on workshops?

Accepted Answer

Yes. The pre-conference workshop day offers small group workshops with in-depth, hands-on training, and the main conference includes interactive group breakouts where you work through real challenges with your peers.

Question 10

Is the agenda final?

Accepted Answer

The agenda is updated as sessions and speakers are confirmed, so check back for the latest version. ALI Conferences reserves the right to change speakers and agenda.

Question 11

Who speaks at the Employee Communications, Intranets & Channels Conference?

Accepted Answer

Speakers include vice presidents and directors of communications, HR and people leaders, internal communications managers and channel and analytics specialists from industries including healthcare, homebuilding, energy and utilities, nonprofits, academic medicine and entertainment, along with employee experience consultants.

Question 12

Will speakers share practical examples from their own work?

Accepted Answer

Yes. Speakers share real experiences from their own organizations, including the approaches they used and the lessons they learned, so you leave with ideas you can adapt to your own work.

Question 13

Can I ask speakers questions?

Accepted Answer

Yes. Rooms are deliberately kept small so sessions stay interactive, and attendee questions and conversation with speakers are encouraged throughout the conference.

Question 14

Will I receive the speakers' presentations?

Accepted Answer

Yes. Every in-person pass includes access to the speaker presentations and resources after the event.

Question 15

What will I find from sponsors?

Accepted Answer

Sponsors are solution providers that help communicators reach and engage employees, such as communications platforms that deliver targeted messages across email, mobile, Microsoft 365 and workplace screens.

Question 16

How can I connect with sponsors during the conference?

Accepted Answer

Sponsors are on site during the main conference days. Visit them during breakfast, networking breaks and receptions, and join the Sponsor Showcases session for live demonstrations of their tools.

Question 17

Can solution providers attend or sponsor?

Accepted Answer

Yes. Sponsorship options include live product demos, hands-on workshops, interactive group breakouts and thought leadership panels, and non-sponsoring vendors may attend at the vendor registration rate. Email connect@aliconferences.com or call 773-695-9400 ext. 0 to learn more.

Question 18

Where is the conference being held?

Accepted Answer

All conference sessions are held at Mayfair House Hotel & Garden, 3000 Florida Avenue, Coconut Grove, FL 33133, a boutique hotel in Miami's oldest and most walkable neighborhood. The shops and restaurants of CocoWalk are across the street.

Question 19

Is there a discounted hotel rate for conference attendees?

Accepted Answer

Yes. A group rate is available at Mayfair House Hotel & Garden. Book through the group rate link above, or call the hotel at 305-441-0000 and mention you are attending the Employee Communications, Intranets & Channels Conference with ALI Conferences. The group rate expires October 26, 2026, or once the block sells out, so reserve early.

Question 20

How far is the conference hotel from the venue?

Accepted Answer

They are the same address. Sessions take place at Mayfair House Hotel & Garden, so if you book in the room block the conference is an elevator ride away.

Question 21

Which airport should I fly into, and is parking available?

Accepted Answer

Miami International Airport (MIA) is the closest, approximately 7 miles and 15 to 20 minutes by car. Fort Lauderdale-Hollywood International Airport (FLL) is approximately 30 miles and 45 to 60 minutes by car. Rideshare and taxi service are readily available at both airports. Valet parking is available on site, with additional public parking in the CocoWalk garage across the street.

Question 22

What meals and refreshments are included?

Accepted Answer

Every in-person pass includes beverages, breakfasts, snacks and networking receptions. ALI also organizes group lunches each day and optional group dinners so attendees can keep networking; attendees pay for their own meals at these outings.

Question 23

What's included with my conference registration?

Accepted Answer

Every in-person pass includes the sessions covered by your pass, beverages, continental breakfasts and snacks, networking receptions, access to speaker presentations and resources after the event, bonus content, an opt-in LinkedIn networking list of attendees and a Certificate of Completion.

Question 24

What's the difference between the passes?

Accepted Answer

The 2-Day Conference Pass covers the main conference sessions on November 18 and 19. The 3-Day All-Access Pass adds the pre-conference workshop day on November 17 and includes the 2-day conference recording. The 2-Day Recording Pass gives you on-demand access to the main conference sessions for one year if you can't attend in person.

Question 25

Are discounts available?

Accepted Answer

Yes. ALI offers savings for teams registering together, for government and nonprofit attendees, and for past ALI attendees, and codes can be combined with early bird pricing. Current codes are listed in the discount section on this tab. Government, nonprofit and alumni discounts need an eligibility code, so email connect@aliconferences.com to receive yours or to ask about pricing for teams of four or more. Only one code may be used per registration.

Question 26

How can I pay?

Accepted Answer

Register online by credit card, or email connect@aliconferences.com to pay by invoice or purchase order. A W-9 is available on request. Payment is due two weeks before the event.

Question 27

What if I can no longer attend?

Accepted Answer

You can send a substitute at any time; email connect@aliconferences.com with both names. If you cancel in writing more than two weeks before the conference, you'll receive a refund less a $399 administration fee. Cancellations within two weeks of the event, and no-shows, receive a credit memo valid for one year that anyone in your organization can use.

Pre-Conference Workshops: Find Out Why ALI Workshops Are Consistently Rated As Valuable Time Spent! - 11/17/2026
12:00 pm - 12:30 pm	Registration & Welcome Snacks Stop by the registration desk to sign in and pick up your materials for the next 3 days, then meet your workshop leaders and fellow attendees. Heavy snacks will be served in place of breakfast and lunch, along with complimentary coffee and tea. We'll kick things off at 12:30!
12:30 pm - 1:45 pm	Workshop A: From Listening To Action — Turning Employee Feedback Into An Experience Roadmap Scott Ashen, Managing Director \| Convene Communications Your organization is collecting more employee feedback than ever — engagement surveys, pulses, exit interviews, skip-levels, intranet comments, chat channels. The gap is rarely in the listening. It is in what happens next. This working session walks through a practical model for consolidating feedback from across sources, separating signal from noise, and converting themes into a roadmap with owners, timelines, and visible follow-through. You will practice on real (anonymized) feedback and draft a closing-the-loop communication plan employees will actually believe. You will leave knowing how to: build a single view of employee feedback across scattered sources; prioritize themes by impact rather than volume; assign clear ownership for action; and communicate progress in a way that rebuilds trust in the process.
1:45 pm - 2:00 pm	Networking Break Enjoy complimentary coffee, tea, and other refreshments as you network with your peers as we switch over to the next workshop.
2:00 pm - 3:15 pm	Workshop B: Do You Need AI Here? Finding Where AI Earns Its Place In Your Workflow Ashley Lucio, Communications Consultant \| Ashley Lucio Consultants Most AI guidance for communicators begins from the assumption that the answer is yes, and moves straight to tools. This workshop starts a step earlier. You will map one workflow you actually own, mark the points where AI would change the outcome and the points where it would only add a step, then pressure-test that read against peers doing similar work. You will leave with a clear view of where AI earns its place in your work, where it does not, and language for making that case to a leadership team that wants it everywhere.
3:15 pm - 3:30 pm	Stretch Break Enjoy complimentary coffee, tea, and other refreshments as you network with your peers as we switch over to the next workshop.
3:30 pm - 4:45 pm	Workshop C: Measuring What Matters — Building An Employee Experience Dashboard Your Executives Will Read Scott Ashen, Managing Director \| Convene Communications Employee experience work is often judged on a single engagement score that nobody fully trusts. This closing workshop tackles the measurement problem directly: what to measure, how to connect it to business outcomes, and how to present it so leaders act on it. You will work through a framework linking experience inputs (channel reach, onboarding completion, manager enablement, journey friction points) to outcomes leadership already cares about — retention, productivity, safety, customer satisfaction, and speed of change adoption. Then you will sketch a one-page dashboard for your own organization. You will leave knowing how to: choose a small set of metrics you can actually sustain; establish a baseline when you are starting from nothing; tie experience data to business results without overclaiming; and structure the executive conversation around decisions, not dashboards.
4:45 pm - 5:00 pm	Close Of Workshops
5:00 pm - 6:00 pm	Complimentary Networking Reception For Workshop Attendees, Speakers & Sponsors @ Venue Bar Cheers to a great day full of content! Join us in the hotel lobby main bar for complimentary drinks and networking with your peers.
6:30 pm - 8:00 pm	Dinner With A Group—Reservations Have Been Made To Take In The Sights Of Miami First time in Miami? Want to get out of the hotel? Meet your peers in the lobby at 6:00. You'll be heading out to dinner at a local hot spot as you take in the sights of the city.

Pre-Conference Workshops: Find Out Why ALI Workshops Are Consistently Rated As Valuable Time Spent!

Pre-Conference Workshops: Find Out Why ALI Workshops Are Consistently Rated As Valuable Time Spent!

Building Better Employee Experiences Through Content, Channels & AI

The practical conference for internal communications, employee experience, HR and digital workplace professionals responsible for intranets, employee channels, content and the technology that connects employees to information, including AI.

Featured Speakers

Kyle Pearson

Associate Vice President, Colleague Communications

CVS Health

Liz Gomez, Ph.D.

Director of People Experience

Costa Farms

Kathryn Bugg

Internal Channels & Analytics Consultant

Tennessee Valley Authority

Chandler Williams

Senior Communications Associate

Baylor College of Medicine

About This Employee Communications, Intranets & Channels Event

Employee experience has become one of the most important drivers of engagement, retention, productivity, and organizational success. Today’s leading organizations are intentionally designing experiences that connect employees to purpose, culture, technology, and each other.

You will learn how to:

Hear what past attendees had to say:

Benefits Of The 3-Day Pass

Who Should Attend

This event is designed and researched for directors, managers, vice presidents, specialists, officers, project leaders, and consultants involved in:

Past Speaker Organizations Include:

Benefits Of Attending This ALI Conference

Frequently Asked Questions About Employee Communications, Intranets & Channels

Need Leadership Approval?

Interested in Participating?

What People are Saying

Learn more about ALI Conferences

Agenda

Pre-Conference Workshops: Find Out Why ALI Workshops Are Consistently Rated As Valuable Time Spent! - 11/17/2026

Registration & Welcome Snacks

Workshop A: From Listening To Action — Turning Employee Feedback Into An Experience Roadmap

Networking Break

Workshop B: Do You Need AI Here? Finding Where AI Earns Its Place In Your Workflow

Stretch Break

Workshop C: Measuring What Matters — Building An Employee Experience Dashboard Your Executives Will Read

Close Of Workshops

Complimentary Networking Reception For Workshop Attendees, Speakers & Sponsors @ Venue Bar

Dinner With A Group—Reservations Have Been Made To Take In The Sights Of Miami

Speakers

What People are Saying

Interested in Speaking?

Sponsors

Interested in becoming a Sponsor?

Contact Us

Contact Us

Useful Links