Welcome to Day 2 of our AI For Communicators Virtual Certificate Series!
In this fast-paced forum, you'll get to know your fellow peers, their biggest internal communications challenges, and a few fun facts.

In an era where communication transcends borders and technology shapes our interactions, harnessing the power of artificial intelligence (AI) can significantly elevate our communication abilities. This presentation delves into how AI can transform us into more adept communicators. From creating drafts to providing real-time feedback, AI offers practical tools to enhance clarity, confidence, and empathy. We will explore best practices and cutting-edge AI applications that empower individuals and organizations to communicate effectively in an ever-evolving digital landscape. 

Explore the power of Copilot in streamlining internal communication processes through AI-driven assistance. In this case study, discover how you can automate tasks such as scheduling meetings, managing emails, and accessing information efficiently, freeing up time for more meaningful work.

Key Takeaways:

• Learn how AI-driven content curation platforms facilitate knowledge sharing.
• Explore tools and techniques for curating relevant insights.
• Discuss the impact of AI on internal knowledge management.

In today’s rapidly evolving corporate environment, artificial intelligence (AI) plays an increasingly significant role in shaping communication strategies. However, as organizations adopt AI tools like ChatGPT to streamline workflows and enhance messaging, there is a growing need to address the inherent risks of bias within these technologies. This workshop, designed for internal corporate communicators, explores how AI can be both an asset and a challenge in achieving inclusive communication.

The session covers the following key areas:

1. Understanding AI Bias: A detailed examination of how biases are introduced into AI systems, with real-world case studies such as Amazon’s AI recruiting tool, which inadvertently favored male candidates due to biased training data.
2. Types of AI Bias: Participants will learn about different forms of AI bias, including training data bias, algorithmic bias, and user bias, and how these biases affect communication outputs.
3. Mitigating AI Bias: Practical strategies will be provided for minimizing bias in AI-generated content, including diversifying AI prompts, applying human oversight, and guiding AI tools with inclusive data sources.
4. Best Practices for Inclusive AI-Driven Communication: Participants will discover best practices for using AI tools like ChatGPT ethically, ensuring that corporate messages reflect inclusivity and fairness. Real-world examples, such as Starbucks' use of AI for culturally sensitive campaigns, will be highlighted.
5. The Future of AI and Inclusion: The workshop will conclude with a discussion on the future of AI in corporate communication, focusing on advances in fairness-aware AI technology and the importance of ongoing human involvement to ensure bias-free communication.

This interactive session includes live chat exercises and polling to engage participants, offering actionable insights on how internal corporate communicators can use AI responsibly while maintaining the human touch in messaging. By the end of the workshop, attendees will be equipped with the tools and knowledge to navigate AI-driven communication in a way that promotes inclusivity and mitigates bias.

Join industry leaders as they delve into the multifaceted role of AI in communication ethics and multiculturalism. Through diverse case studies, we'll explore how AI addresses biases, facilitates knowledge sharing, navigates ethical landscapes, and breaks down language barriers in corporate communications.

Key Takeaways:

• Examine AI's role in addressing biases and promoting diversity, equity, and inclusion in corporate communications.
• Learn about strategies for effective knowledge sharing through AI-powered content curation platforms.
• Discuss ethical considerations and governance frameworks for AI in corporate communications.