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This session will cover the five key proven strategies in people-centric digital transformation. 

Users are given new tools and ways to work at an alarming rate. We need to understand what aspects of these tool are best suited for the work at hand.

More importantly, we need to ensure the customer experience is the main measurable in these efforts, including how to:

• Understand the Personas in your organization
• Forget how we used to do things
• Lead with problems & solutions not technology
• Measure the customer experience and pivot quickly

During this bonus session Comcast will cover diverse angles of aligning the people-first approach by identifying the needs of your target group with M365 tools.

Topics Covered:

• What are the challenges of understanding the needs of the employees in a large company?
• How to create an engaging communication strategy on digital platforms?
• How to embrace a people-first approach in the digital workplace?
• What are the channels to create a successful information flow?
• How to get the feedback from the employees and reflect it to the digital workplace?

When it comes to new ways of working, Prime Therapeutics was on the leading edge. We rapidly transitioned to remote work at the start of the pandemic in 2020. When offices reopened, our hybrid approach met employees’ needs for flexibility and connection. In today’s complex health care system, helping people get the medicine they need demands a variety of digital tools . M365 was that driving transformation.

You’ll learn:

• How we harnessed M365 tools to respond to world events
• Change management principles that build employee awareness and motivation for M365
• How to increase employee engagement by using the tools to tell the story

In a world of hybrid and remote work, great communities in Yammer can form the basis of strong connection and engagement.

But it can take time to really get communities to take off.

In this breakout you’ll learn how to purposely design your communities to drive the success of your Yammer network.

In this session you will learn:

• How to plan great communities for Yammer
• What Yammer capabilities can align with your community goals
• How you can align with company goals and measure community success

Building off the group discussions from Day 1, you’ll have a chance to talk to your peers about what digital workplace success looks like and share the biggest take-aways so far.

Work patterns we've relied on for decades are undergoing a dramatic change.

Human ingenuity is being amplified by artificial intelligence in a manner that feels like magic.

Every organization needs a digital fabric that binds the organization together with secure communication, collaboration, and design. Join this session to learn how Microsoft 365 is empowering us with powerful new hybrid features.

Takeaways:

• Know what's new in Microsoft 365 Hybrid work
• Improve hybrid meeting experiences through a new way of collaboration
• Learn about increasing employee experiences through Microsoft Loop and Viva

You've submitted your biggest internal communication challenges; now is the time to have those challenges addressed by an expert speaker panel!

Hear from a variety of professionals and leave with practical ideas that will immediately enhance your internal communications strategies.

Maura Danehey, Communications Leader | Momentive

Additional panelists to be announced soon...