Throughout the pandemic we’ve seen an increased focus on voice of the employee as companies seek to connect and communicate with their people. However, true listening goes far beyond regular engagement and pulse surveys – it requires a commitment to ongoing conversations and then taking decisive action to help improve employee experience.

While this may, at first, seem overwhelming, when organizations implement a Listening Program they benefit from clear objectives, systems and processes for listening and analyzing inputs, and a roadmap for taking action. The outcome is a genuine, consistent pulse on the voice of the employee that can inform business decisions across the organization.

In this session, participants will learn:

• What an Employee Listening Program is and why it’s important
• How to set SMART objectives that will create clarity and consistency for stakeholders
• How to build a cross-functional team that lightens the load and strengthens the program.
• New ways to listen that engage employees and co-create solutions
• How to analyze and act on what you’ve heard to truly improve employee experience.

Hear how Altria, a Fortune 200 company headquartered in Richmond, Va., is moving from a largely in-office workforce to one that supports hybrid working. The pandemic presented an opportunity to embrace working when, where and how employees like and creating a culture that supports flexibility. While early on this journey, they’re learning a lot and putting those learnings into practice.

Employees expect to have the same tools and technology at work as they do in their personal lives. Hear how Asbury Communities developed a communications strategy that relied heavily on an employee app to reach its largely non-desk workforce and engage employees at all levels in multiple locations.

Prepare yourself to:

• Generate buy-in for an employee app
• Measure impact
• Identify opportunities to use the app to not only make employees more productive, but to also save them time.
• Discover champions to manage local communications

With teams and leaders existing together in different environments- both live and virtual- the simple power of connection may be one of the strongest forces keeping employees engaged.

This interactive session looks at three Rules of the Game for cohesive in-person and virtual communication, helping you foster professional relationships and re-build trust with the authenticity that your teams expect.

Erin Watson, Director Of Client Experience at Game On Nation, is an expert on team connection and workplace climate, sharing an easy-to-follow three-part framework that you can use to immediately improve group dynamics, workforce morale, and overall team buy-in.

The human body relies on internal organs in performance of vital functions. When two or more of these organs work together, they become a part of a body system. Internal Communications is the “heart,” the functioning organ responsible for effective communications amongst employees within an organization. How do you keep the heart healthy and communicating with all the other organs? The early stages of the pandemic when teleworking became the new normal,

teaching us that the heart needed more innovative methods and strategies in communicating the inner workings of why organs exist. Our employees are the most vital resource of showing the heart, in human form. Hear the City of Atlanta Department of Watershed Management’s plan to strengthen the heart, internal communications through the organ structure of employee engagement and inclusion.

Including ways to help you:

• Connect-how does the heart (Internal Communications) engage employees?
• Inform- methods and tactics used to keep the “heart” connected to the vital resource, employees.
• Engage- how do you keep the heart healthy for the vital resource?

You've submitted your biggest internal communication challenges, you've continued to submit questions over the past 24 hours, and this is your opportunity to get answers to those questions.

With an expert speaker panel with a variety of experience levels—you're bound to takeaway practical ideas that will immediately enhance your internal communications strategies.