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Agenda
Day 1: General Sessions - 07/16/2025 |
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8:30 am - 9:00 am | Registration: Badges, Breakfast, & BeveragesEnjoy complimentary coffee, tea and continental breakfast as you meet your fellow attendees. Sign-in, pick up your materials and enjoy a continental breakfast before we start the day. Be sure to stop by and visit your sponsors! | |||
9:00 am - 9:30 am | Chairperson's Welcome & Speed NetworkingCody Loveland, Founder & Owner | CBL Leadership Group Welcome to the 11th Annual Strategic Internal Communications Conference.In this fast-paced forum, you'll get to know your fellow peers, their biggestinternal communications challenges, and a few fun facts. | |||
9:30 am - 10:05 am | How a Centennial Celebration – and a Successful Comms Plan, can Build Pride, Create Inspiration, and Provide PurposeEric Haman, Director, Global Corporate Communications | West Pharmaceutical Services Faced with a once-in-a-career opportunity and high expectations, how do you connect ~11,000 team members across 50 locations and 20 countries to a common purpose? Learn how a successful campaign, a lot of creativity, and engaged participation at all levels–from management to the shop floor, can build pride, create inspiration, and provide a renewed sense of purpose. | |||
10:05 am - 10:40 am | Uplevel Your Internal Communication Team: Take Your Team from Scrappy to SynchronizedPinaki Kathiari, CEO | Local Wisdom Amanda Todd, Sr. Director of Internal Communications | Expel Join the ranks of savvy communicators who've embraced the Local Wisdom Internal Communication Team Maturity Model Assessment–a game-changer in shaping your team's journey and influencing your key stakeholders to invest more resources. The model helps uncover your teams’ current maturity, define where you want to go, and clearly articulate how greater investment will result in measurable business impact. This session not only unveils the cutting-edge and updated framework, but also provides precise use cases you will be able to immediately apply after the session. | |||
10:40 am - 11:10 am | Morning Networking Mixer: Connecting with Attendees and SponsorsEnjoy complimentary coffee, tea, and other refreshments as you network with your peers. Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms | |||
11:10 am - 11:45 am | Bringing the Employee Voice to HealthcareRachel Medanic, Engagement Strategist | Rachel Medanic Communications Alan Flippen, Assistant Vice President for Communications and Content | Mount Sinai Health System Giving employees a way to communicate broadly outside of their immediate team is often uncertain territory for large organizations that aren’t used to the real-time employee voice or traditionally have only an annual employee survey. Health care professionals at Mount Sinai Health System embraced channels for peer-to-peer recognition in ways that created positive impacts for the average employee’s feelings of connectedness and belonging. Stephanie Ramos, Director of Internal Communications at MSHS leads a team that was supported by a formal champion program and change management strategies from Rachel Medanic, an internal communications consultant that gave significant results that continue to compound. In this session attendees will learn:
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11:45 am - 12:00 pm | Harnessing AI for Effective Internal CommunicationsMaddy Rieman, Head of Customer Success | Cerkl Join Maddy Rieman, a seasoned expert who has guided thousands of communicators, and Carly Toyzan, an experienced internal communications strategist, for an engaging 15-minute interactive session. Discover how AI-powered tools can revolutionize your internal communications strategy. Maddy and Carly will share insights and practical tipson leveraging AI to enhance message delivery, improve employee engagement, and streamline communication processes. | |||
12:20 pm - 2:15 pm | Lunch On Your Own, But Not Alone — Reservations Are Booked!Reservations have been made at a number of local restaurants.Don't miss this opportunity to have lunch with your peers at a local Boston hot spot! **Everyone is financially responsible for their own lunch. | |||
2:15 pm - 2:50 pm | Interactive Group Session: Getting Personal with Employee PersonasPatty Rivas, Vice President of Strategy | Brilliant Ink Jackie Berg, Head of Research & Business Development | Brilliant Ink Personas have been used in the marketing world for years as a way to keep customers top of mind to design more effective campaigns - and they’re just as useful for HR and internal communications… when used correctly! Hurry back after lunch for a fun, relevant and hands-on session where we’ll give you a memorable new perspective on employee personas and show you how to really put them to use in your communications. | |||
2:50 pm - 3:05 pm | Data - Backed Best Practices for Internal EmailsMelissa Katski-Berry, Director, Strategic Accounts | PoliteMail After years of predictions email was being replaced, it’s stronger than ever and remains the primary corporate communicationschannel. And why not?It helps you reach targetedaudiences with ease, requires little to no training, is a simple store of information and searchable record of communications.But email isn’t perfect, and corporate communications must overcome overloaded inboxes, short employee attention spans, and aplethora of unread and ignored critical messages. The solution to overload is email intelligence – and PoliteMail can offer best practices based on analysis of over 3 billion internal emails sent to nearly 14 million employees globally. | |||
3:05 pm - 4:05 pm | Sponsor Showcase and Networking Break: Discover the Latest InnovationEnjoy complimentary coffee, tea, and other refreshments as you network with your peers. Be sure to stop by and visit your sponsors! | |||
4:05 pm - 4:40 pm | Connecting with the frontline: a look inside Coastal Medical Transportation Systems and their employee super-appTaylor Rooney, Director of Human Resources | Coastal Medical Jose Caballero, Director of EMS Operations | Coastal Medical Marcy Paterson, VP Solutions Consulting | Blink | |||
4:40 pm - 5:10 pm | Panel: Overcoming Challenges in Internal Communication PracticesJake Gorman, Global Offsite Program Manager | Electronic Arts Ross O’Neill, Head of Customer Experience (North America) | Workvivo Kimberly Blackburn, Senior Director, Internal Communications | Centene Corporation Helen Tarleton, Director, Employee & Community Engagement | UCB Sarah Hay, Vice President, Employee Communications | American Tower This panel will explore various obstacles encountered in internal communication practices within organizations and strategies to overcome them. Attendees will gain valuable insights into innovative approaches, best practices, and tools to enhance internal communication effectiveness, fostering collaboration, engagement, and alignment within their organizations. | |||
5:15 pm - 6:15 pm | Close Of Day 1 — Join Us For A Networking ReceptionDon't stop the conversation! Join us at the lobby bar as you networkwith your peers and sponsors in the adjacent at the #ALIcommsParticipate in raffles & sign-up for dinner with your peers! | |||
6:30 pm - 8:00 pm | Dinner With A Group — Reservations Have Been Made To Take In The Sights Of BostonFirst time in Boston?Want toget out of the hotel? Meet your peers in the lobby at 6:00.You'll be heading out to dinner at a local hot spot as you take in the sights of the city. | |||
6:30 pm - 8:00 pm | Dinner With A Group — Reservations Have Been MadeWant to keep the conversation going? Join a group of attendees for dinner at a local Boston hot spot. Sign-up at the registration desk or during the networking reception to join a group at tonight's dine-around. Reservations have been made. **Dutch treat | |||
8:30 pm - 12:00 am | After-party at The Hong Kong, brought to you by Local WisdomJoin us for karaoke in the upstairs room at The Hong Kong, located at 65 Chatham Street, Boston, MA 02109 |
Speakers
Jackie Berg
Head of Research & Business Development | Brilliant Ink
Patty Rivas
Vice President of Strategy | Brilliant Ink
Amelia Burke
Senior Marketing Associate | Blink
Marcy Paterson
VP Solutions Consulting | Blink
Jose Caballero
Director of EMS Operations | Coastal Medical
Taylor Rooney
Director of Human Resources | Coastal Medical
What People are Saying
Sponsors
ALI works with the best, so you can learn from the best. Our sponsors are industry leaders that are leading the way in communications.
There are a variety of sponsorship packages available and we are open to discussing a customized package that meets your needs.
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