Government

With CHIEF being right here in the heart of DC, of course we’re always thinking about politics. While we are strictly a non-partisan shop, that doesn’t mean we can’t learn things from the “industry” of our city. And as a former political staffer, this is a topic near and dear to my heart. Let’s go on a trip through the email marketing

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You’ve experienced this before: You subscribe to your favorite store’s email and get a message that features the greatest pair of shoes you’ve ever seen. You click the link that leads you to their website. Then, you see the price tag and think, “The shoes are great, but not that great.”Over the next couple of days, the shoes follow you

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A new study released at the Engage16 annual workforce communications conference last week revealed that 2 out of 3 corporations are investing in employee communications technology. What took them so long? Every CIO and internal communications professional we speak with complain that getting employees to read internal communications has been extremely difficult for a number of years. Studies consistently report that over 50%

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  With so many channels and services available, it’s often difficult for government agencies to determine the best way to reach their constituents. At the 2018 Granicus National Summit, we asked three public servants to explain how their agencies chose a digital path forward that effectively engaged their citizens. Our speakers included: Chip Harman, Content Strategy Manager at the Department

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Written by Catherine Andrews, April 5, 2018.  Today we’re used to engaging with government by tweeting, email, web surveys and more. But take a step back and think to 100 years ago—nothing was the same. The only way to interact with your government was to write letters, visit city hall in person or attend open forums. But channels have shifted

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Written by Andre Eggert | Granicus With video increasingly becoming the content of choice for consumers, it’s important to make sure that information is accessible to everyone. A great way to do that is providing closed captioning on all of your video. Need more convincing? Here’s just a few reasons to consider it. It helps everyone access public content Many

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Written by Kathryn Stokes, NAGC President Crisis communications planning has never been more important than it is today. The proliferation of social media has the ability to turn any event into an out-of-control news cycle in the blink of an eye. Social media may not be the culprit, but more often these days, groups use the tool to spark interest

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Are you looking for cost-effective ways to engage your employees and achieve mission-critical results? Then this internal communications training is for you! Join your peers for the Strategic Internal Communications for Government training, April 17-19, 2018 in Washington, DC. Designed for internal communication professionals across both federal and state government agencies, you’ll leave equipped with tactics you can apply to

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Written by Mira Sleilati. Last week I had the opportunity to present at ALI’s Strategic Internal Communications in Government Conference, alongside of a great group of professionals who have dedicated their careers to serving city, state and federal-level government agencies and organizations across the country. We spent two days learning about our shared experiences and exchanging ideas and insights for

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By Francesca El-Attrash, Granicus Blog. Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Too often, collaboration efforts improve internal operations while ignoring or even damaging the

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