The workplace quickly changed as a result of the worldwide pandemic – and it’s not likely to return to the pre-COVID form for everyone. As internal employee communicators, this means that words, phrases, tools and processes that had been created, tested and refined may not work for everyone in this new and evolving structure.

Learn how a government communications team is adapting its approach to serve all workers in all environments, including:

• Changing our language, titles and phrases to be inclusive of all types of workers
• Helping managers learn how to inform and communicate with all staff to ensure everyone receives equal information
• Addressing the evolving culture and helping employees and leaders avoid creating unintentional bias toward those who are working in less traditional ways