Kristina Kelly Britt is an IT leader and Strategic Communications Technologist at the Technology Transformation Services within GSA. Kristina has over eight years of experience in the federal information technology industry. She has been responsible for building service desks, developing delivery strategies, business development, and implementation of services across several federal Agencies. Since 2019, she has been translating business strategy into actionable internal and external marketing strategies while building momentum to achieve operational excellence. She works hand in hand with the programs and projects within the TTS on the delivery of services.

Mrs. Britt wasn’t always working in the Federal Government. In fact, she has a background in implementing customer service and employee motivational programs with the Intercontinental Hotel Group (IHG) and the Walt Disney Company.

Mrs. Britt is passionate about blending communication and customer service into the delivery of our government products and services.

As a Past President of Young AFCEA Bethesda, a non-profit that encourages dialogue and partnership between the Federal Government and industry to solve today’s most critical IT challenges. Mrs. Britt was responsible for the supervision of the Young AFCEA Bethesda’s Chapter Affairs which includes chapter fiscal management, operational support of six independent annual programs. Mrs. Britt was influential in mentoring emerging young professionals in the IT industry.

Mrs. Britt holds dual bachelor’s degrees from Virginia Tech in Marketing and Hospitality and Tourism Management. She has received multiple awards for her work  AFCEA International Emerging Leader Award, Trending 40 Rising Stars of Federal Technology, Distinguished Young AFCEAN Award, and AFCEA Bethesda Distinguished Service Award.