Cai Kjaer is the Co-founder and CEO of SWOOP Analytics and is a subject matter expert on measuring collaboration and communication. SWOOP is a leading enterprise social network analytics platform that uses data from Microsoft Yammer and Workplace by Facebook to help organizations and their people to become better collaborators. SWOOP has collaborated with leading universities such as Stanford, Sydney University and Griffith University to ensure that metrics are evidence-based and valid. SWOOP also publishes the world’s largest independent benchmarking reports of M365, Microsoft Teams and Yammer which provides for a very deep understanding of what ‘normal’ and what ‘good’ looks like at the enterprise level.
Before founding SWOOP Analytics, Cai was the co-founder and partner in Optimice which was an Australian consultancy specialising in social/organisational network analysis and helped dozens of organisations improve internal collaboration by analysing collaboration flows. Cai also previously had various internal and external consulting roles in Scandinavia and Australia at global IT outsourcing company CSC specialising in Knowledge Management, Communities of Practice, Intranets and Portals.
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