Enjoy complimentary coffee, tea and continental breakfast as you meet your workshop leader and fellow attendees. Stop by the registration desk to sign-in and pick up your materials for the next 3 days.

We'll kick things off at 9:30!

Intranet governance continues to be an essential component of a successful intranet, yet it can be easily overlooked and poorly defined. If you’ve recently taken over the reigns of your intranet and are ready to add some structure to the underlying framework, this workshop is for you! Many Internal Comms and Intranet Leads face ongoing challenges that stem from an unclear governance model. This can cause confusion among your end users, content stakeholders and make it challenging to manage requests and relationships among HR, IT, and Content SMEs. 

This session will provide a simple model to help you define the roles, rules, jobs, and decision-making authority required to hold your intranet together, along with a Miro inspired workshop structure that you can use to facilitate your own governance redesign.

Key Takeaways:

• Define roles, responsibilities, and decision-making authority
• Improve collaboration between Comms, HR, IT, and content owners
• Use a Miro-based template to lead your own governance redesign

Enjoy complimentary coffee, tea, and other refreshments as you network with your peers as we switch over to the next workshop.

Use AI to scale storytelling and personalize content across channels while maintaining authenticity. Learn how AI supports message variation, relevance, and reach without sacrificing voice. Leave with simple applications you can test right away.

Key Takeaways:

• Learn how to generate content variations using AI while maintaining message integrity
• Explore tools for tagging, targeting, and boosting reach
• Understand the ethical boundaries of automation in comms

Reservations have been made at several local restaurants. Don't miss this opportunity to have lunch with your peers at a local Miami hot spot!

**Dutch treat – we’ll ask for separate checks.

Redesign your intranet based on how different audiences navigate and consume content. Explore methods to align structure with audience needs and identify key content touchpoints. Bring a real example to map during the session.

Key Takeaways:

• Build employee personas and map key content journeys
• Identify high-impact entry points for targeted information
• Apply templates to increase relevancy and reduce content overload

Enjoy complimentary coffee, tea, and other refreshments as you network with your peers as we switch over to the next workshop.

Automate tasks like publishing, approvals, and updates using no-code platforms. Build workflows that reduce manual effort and increase accuracy. Apply tools to solve real content challenges.

Key Takeaways:

• Spot opportunities to automate manual tasks
• Build simple flows with no-code platforms
• Improve efficiency and reduce turnaround time

Cheers to a great day full of content! Join us in the hotel lobby main bar for complimentary drinks and networking with your peers.

First time in Miami? Want to get out of the hotel? Meet your peers in the lobby at 6:30. You'll be heading out to dinner at a local hot spot as you take in the sights of the city.