To ease the transition, make sure you avoid common digital workplace mistakes.
The workplace continues to evolve past the traditional intranet. Digital transformation and transition to a digital workplace is a significant challenge, but critical to moving towards the future of work.
Building a valuable and streamlined digital workplace keeps employees engaged with relevant content, the organization’s mission, and each other. Organizations that begin this transformation process today will give themselves an advantage in driving employee collaboration, innovation, collaboration, and business results.
Avoid these 4 common mistakes:
1) IA (Information Architecture) issues
Problems arise when the information within the digital workplace isn’t arranged and labeled in a straight-forward and consistent way.
Don’t use HR or internal jargon. Always keep your naming conventions simple and navigation clear. Consider your employees’ wants and needs when it comes to consuming information, whether it’s on the intranet or not. Take that understanding of your workforce and map out the information architecture that is best suited for them.
Remember: By creating an intranet that’s easy to search and navigate, you are also providing an intuitive user experience which will help increase employee adoption.
2) Ignoring the security issues of going digital
By embracing the future of work and moving toward a digital workplace, every organization faces the challenge of keeping information secure. Leverage IT partners internally and other necessary departments when going digital with proprietary company information. Work together to understand and mitigate risk.
3) Opting for fancy, new technology
There are hundreds of innovative tools and technologies available when it comes to building a digital workplace.
Consider your digital workplace objectives. How does your workforce need to collaborate with each other? Do you have hourly or remote workers who need mobile solutions? Evaluate the technologies and options available to help you reach those objectives.
Be aware of digital literacy within your organization, too, both on the manager and user side. It is imperative that managers of the digital workplace truly understand the capabilities of the chosen technology. When the managers understand the capabilities, it can be used to its fullest potential to benefit the organization as a whole.
Remember: The tools and technologies with the most bells and whistles aren’t always the best option for every organization.
4) Communication infrastructure failure
It’s critical to have a digital workplace built on a corporate network that is equipped to handle the flow of digital communication, both outside and inside the company network. The digital workplace is meant to support communication in every format – video, voice, data – using multiple business applications.
Having a solid communication infrastructure built into the digital workplace gives employees instant access to the information they need and helps virtual teams interact and work collaboratively. If the communication infrastructure fails, the digital workplace will too.
Tell us in the comments section below: What mistakes have you made and overcome in the transition to your digital workplace?