In the late spring of 2020, several “fuses” seemed to detonate at once. Employees were weary from the uncertainty of a deadly global pandemic. Organizations scrambled to establish a new normal and care for their people. In the US, the run up to the presidential election was in full swing. And if that wasn’t enough, the murders of Ahmad Arbery, Breonna Taylor and George Floyd thrust 400+ years of racial trauma onto the global stage. It was a time of crisis. During this session, you will hear how the work of a communicator brought clarity in this convergence of confusion.

The lessons will provide a playbook to help you:

• Build strong employee communities
• Engage employees in difficult conversations
• Provide consultative and collaborative leadership to help navigate uncharted waters