Like most of the US workforce, staff members who could transitioned to remote work during the pandemic. For an organization with a strong in-person culture, a largely remote work setup was not something we had considered. From setting up the right technology to offering wellbeing supports, our team was charged with communicating major changes to a workforce spread across 10 hospitals and hundreds of outpatient centers. Just as our workforce became comfortable with the remote environment, we started asking them to come back. We’re moving toward our post-pandemic work model now, and are charged with communicating change once again while keeping employees happy and engaged.