Internal communicators are in an unprecedented position to not only drive communications, but to also influence or even lead automation projects. Learn how process automation with Microsoft Teams can drive communications response from less than 20% to greater than 80% using chatbots, understand how approvals work and why they are an important part of your strategy, learn what the Dataverse is and how it will drive productivity across your team, discover the 5 project management tools available in Teams and when to use each.