Creating a work environment where people feel supported, appreciated and motivated isn’t rocket science; but it does take work. And it starts at the top of your organization. During Michael’s presentation, learn what leaders can both do and say to create and sustain a highly- engaged workforce. Also, hear how three basic principles of effective communication can empower leaders to accomplish this:

• Mission: Tie the work people do to the reason (or purpose) your organization exists
• Message: Ensure leaders’ external messages are consistent with the organization’s internal value system
• Media: Use modern forms of technology to maximize opportunities to make authentic connections with staff

These tools and tips will help you create a workplace where people love coming to work and perform at their best.”