In recent years, U.S. employers have faced unprecedented challenges, from the upheavals of a global pandemic to the rapid evolution of remote work expectations. These factors, coupled with shifting employee preferences have contributed to a significant surge in employee turnover and lower employee engagement.

Developing an effective employee listening strategy is necessary to understand the unique preferences, expectations, and intents of your workforce. However, gaining feedback from employees is only part of the equation. An effective communication effort to ensure employees know they have been heard and what organizations are planning to do makes all the difference.

Key Takeaways

• Listening strategy across the employee life cycle
• The three must have listening elements
• Organizations must communicate back what employees have shared
• Communicating the good, not so good, and the necessary
• Multiple communication channels are necessary
• The annual state of the workforce