How Internal Communication Can Improve Employee Morale – US DEPARTMENT OF HOMELAND SECURITY
Discuss what works and what doesn’t when developing a foundation of trust by establishing transparency and open lines of communication up, down and across the organization, including how to:
- Identify areas where lack of communication is likely the underlying cause of problems
- Get past the perception of “nobody tells me anything”
- Make the best use of focus groups to clarify problem areas and develop potential solutions
- Understand the forming, storming, norming and performing stages of team development
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