Nothing has more impact on morale than communication. Organizations with great employee communication retain their best employees, maintain high productivity and customer service. Agencies where people feel left out, however, suffer from dismal morale, poor attitudes and reduced performance. This session will provide you with tips on how to assess your organizational C.L.I.M.A.T.E.  and identify areas where improved internal communications can make a difference.

Discuss what works and what doesn’t when developing a foundation of trust by establishing transparency and open lines of communication up, down and across the organization, including how to:

• Identify areas where lack of communication is likely the underlying cause of problems
• Get past the perception of “nobody tells me anything”
• Make the best use of focus groups to clarify problem areas and develop potential solutions
• Understand the forming, storming, norming and performing stages of team development