Learn how Ferguson, the world’s largest specialist trade distributor of plumbing and heating products to professional contractors and a leading supplier of building materials, with $21.8 billion in FY20 sales is using Microsoft 365 to engage 26,000 associates and find innovative ways of serving customers during an unprecedented year. Ferguson has fully embraced Microsoft’s modern suite of tools, including:

• Automating Q&A
• Empowering peer-to-peer communities
• Providing virtual customer consultation
• Enabling a company of communicators through digital media