employee experience

Workplace Managers Anticipate Big Challenges as Generation Z Enters the Workplace

Workplace Managers Anticipate Big Challenges as Generation Z Enters the Workplace

  NEW YORK, NY – October 24, 2017 – Generation Z (Gen Z) is being met with a high-level of apprehension and doubt as they begin to graduate from college and enter the workforce for the first time. According to a national survey of workplace managers released today by APPrise Mobile, a mobile employee communications and engagement

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employee experience

What is “employee experience design” (EXD)? Definition, origins, examples.

Written by Ephraim Julius Freed, Internal Communications Manager & Intranet Manager, Employee Experience leader. In a nutshell: Employee experience design (EXD) describes a holistic, audience-centric approach to delivering HR, internal communications, the digital workplace and physical office spaces. EXD combines user experience design and research, cross-functional collaboration and solutions, employer brand and values, and product

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Is employee happiness the key to a better customer experience?

Is employee happiness the key to a better customer experience?

Written by StaffConnect founder and CEO, Bulent Osman The recent article from Lord Price Employee happiness is the key to a fairer and more prosperous society refers to the “John Lewis happiness principle” and has got me thinking about the connection between employee happiness and the impact it has on the customer journey. We all know that

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employee experience

How Employee Experience Can Help Increase Employee Engagement

By Amanda McClay, Tribe, Inc. Employee experience is getting a lot of attention in the internal communications world lately. One reason may be that we continue to see studies indicating lower employee engagement, which means less motivated employees, lower retention rates and poor company performance. Companies are struggling for an answer and don’t know where

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7 dos and donts for co creation

7 Do’s and Don’ts for Co-Creation from Local Wisdom and Johnson & Johnson

Written By Pinaki Kathiari, Local Wisdom. Even the wintery Wisconsin conditions could not keep Pinaki Kathiari and Steve Garguilo from having a great time presenting to members of the Milwaukee BMA in their talk, “7 Do’s and Don’ts of Co-Creation.” Pinaki and Steve observed that interesting things happen in today’s business setting. Managers and employees meet

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Employee engagement and the power of purpose

Employee engagement and the power of purpose: why a respectful dialogue is more important than any office perks

  In the first of a two-part series, internal communications specialist David Kenny explores why a sense of purpose is so important in the workplace to foster real employee engagement. The more complex our world gets, the busier we are, the more ‘reductionist’ our perspective can become. Really easily, we can be pushed into a

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measuring value

Unsure about measuring value? Get over it! It’s where the money’s going to be. Just ask a Smashing Pumpkin

Picture Credit: @Bmorrisonphoto For far too many internal communication professionals the concept of measurement is a bit like physical activity for the deplorably lazy: they know they should do it, they know that it’s good for them, but they find it difficult so don’t do it nearly as often as they should. It’s time to

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