It’s not hard to understand why an increasing number of companies are choosing to do away with annual performance reviews: according to one study, over 94 percent of employees would prefer their manager address feedback in real time rather then wait until the end of the year. But annual performance reviews aren’t all bad. Formal ratings provide a macro-view of performance and engagement
You’ve seen the acronym, SMART for communication objectives, right? It’s not so much a demand as it is a guide, a how-to for creating a good objective. It’s also how you set the stage for effective measurement in communications, and in pretty much every other endeavor. The key is to have a clear idea of what you’re trying to accomplish.
With so many channels and services available, it’s often difficult for government agencies to determine the best way to reach their constituents. At the 2018 Granicus National Summit, we asked three public servants to explain how their agencies chose a digital path forward that effectively engaged their citizens. Our speakers included: Chip Harman, Content Strategy Manager at the Department
Written by Kathryn Stokes, NAGC President Crisis communications planning has never been more important than it is today. The proliferation of social media has the ability to turn any event into an out-of-control news cycle in the blink of an eye. Social media may not be the culprit, but more often these days, groups use the tool to spark interest