Engaging The Front Line To Drive The Bottom Line

Engaging The Front Line To Drive The Bottom Line

Learn how Inova Health Northern Virginia’s largest non-profit healthcare provider is engaging and connecting with both remote and front-line employees. Inova’s 20,000 team members serve more than 2 million individuals annually through an integrated network of hospitals, primary and specialty care practices, emergency and urgent care centers, outpatient services, and destination institutes. Drawing from his work at Inova, The Ritz-Carlton and Carnival Cruise Line, Matthew Papuchis will share effective strategies to engage widely dispersed front-line employees.

Key takeaways:

  • Framework for strategies designed to connect with front line employees
  • Live examples of proven methods to drive employee engagement among all stakeholders
  • A blend of traditional channels and emerging technologies to create a strategy that works for your organization

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