Welcome to Day 2 of our  Internal Communications Strategies with Microsoft 365 Certificate virtual event.

In this fast-paced forum, you'll get to know your fellow peers, their biggest internal communications challenges, and a few fun facts.

Effective communication is the backbone of any large organization—but consistency, clarity, and engagement can be challenging at scale. In this session, learn how our organization is leveraging Microsoft 365—including SharePoint, Teams, and Viva—to transform internal communications and create a unified employee experience across a workforce of 35,000+.

You’ll learn how we:

• Centralize messaging and resources using SharePoint as our communications hub
• Standardize communication channels and protocols
• Built scalable processes for newsletters, announcements, and training
• Streamline training and onboarding processes
• Foster a culture of transparency and engagement
• Empower employees with self-service access to resources and knowledge

This session will offer practical strategies, lessons learned, and real-world examples to help internal communications professionals harness the full potential of Microsoft 365. Whether you're looking to reduce noise, increase engagement, or align messaging across departments, this session will offer actionable insights and real-world examples to help you drive communication success at scale.

Launching a new intranet raises a core question: what content should be created from scratch and what should be migrated? This session shares a simple approach to evaluating existing materials, spotting gaps, and making smarter content decisions before launch.

Key Takeaways

• Learn when to create, migrate, or retire content
• Identify gaps that impact intranet adoption
• Apply a clear framework for content readiness

This session shows how Microsoft 365 tools can work together to transform employee communication. Learn how Teams serves as the hub for connection, with Viva Engage driving engagement through targeted push notifications, SharePoint News Posts enabling storytelling, and Copilot streamlining workflows from drafting to follow-ups. Together, these tools create a responsive, connected communication ecosystem that supports change, culture, and collaboration.

Key Takeaways:

• Use Viva Engage and SharePoint to deliver timely, engaging updates directly in the flow of work

• Streamline communication tasks with Copilot, from drafting announcements to summarizing feedback

• Combine Microsoft 365 tools into a single, integrated strategy to build alignment and engagement

Discover how Fresh Intranet is redefining the modern digital workplace. During this interactive session, explore a live demo at their sponsor table and see firsthand how Fresh’s customizable SharePoint-based solution enhances internal communications, improves employee engagement, and streamlines access to key resources. Ask questions, get expert insights, and find out how Fresh can fit into your digital toolkit.

• Launch an on-brand intranet that feels like a website
• Publish targeted content that interests and excites employees
• Create a one-stop-shop for company information and communications

Consistent messaging across Microsoft 365 applications is vital. This panel features communications leaders sharing strategies for creating cohesive internal messaging frameworks using SharePoint, Teams, and Viva Connections. Topics include aligning brand tone, coordinating delivery schedules, and leveraging analytics to improve effectiveness. 

Key takeaways:

• Harmonizing voice and format across M365 apps
• Workflow frameworks involving comms, IT, and leadership
• Examples of performance metrics and pivoting tactics