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Agenda
Day 1: General Sessions - 01/28/2026 |
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| 8:30 am - 9:00 am | Registration: Badges, Breakfast, & BeveragesEnjoy complimentary coffee, tea and continental breakfast as you meet your fellow attendees. | |||
| 9:00 am - 9:30 am | Chairperson's Welcome & Speed NetworkingPreston Lewis, Senior Vice President, Communications & Consultant | Segal Benz Welcome to the 13th Annual Strategic Internal Communications Conference. In this fast-paced forum, you'll get to know your fellow peers, their biggest internal communications challenges, and a few fun facts. | |||
| 9:30 am - 10:05 am | Storytelling as Strategy: Lessons from One Good ThingKim Jarboe LaPean, Director of Communications & Engagement | University of California, San Francisco How can a simple staff story spark cross-department connection, engagement, and even win awards? One Good Thing began as a Lean project at the University of California, San Francisco. It evolved into a popular feature that celebrates staff voices and spreads good news across the enterprise. With more than 200 stories in five years, it showcases a successful model for using storytelling as a strategic tool to strengthen culture, build community, and prove that positivity has a measurable impact. Get the scoop on what didn't go so well and join in a robust Q&A on how peers are turning “good news” into great strategy. | |||
| 10:05 am - 10:40 am | Mastering Communication in Mergers & AcquisitionsAlice Ferreira, Corporate Communications | Webster Bank With high visibility mergers and acquisitions, success isn’t just defined by financial models, legal frameworks, or operational integration—it hinges on communication. Whether you're merging global giants or acquiring a high-growth startup, good communications ensure seamless synergy and avoid cultural chaos. You’ll walk away with a framework to:
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| 10:40 am - 11:10 am | Morning Refreshments, Networking Break + Visit Your SponsorsEnjoy complimentary coffee, tea, and other refreshments as you network with your peers. Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms. | |||
| 11:10 am - 11:45 am | Measuring What Matters: Proving the ROI of Internal CommunicationsMindy Romero, Director, Internal Communications | Lennar Demonstrating metrics dashboards, KPIs, and how data informed strategy | |||
| 11:45 am - 12:20 pm | Scaling Mentorship and Learning in a Remote-First WorldDarrel Ng, Vice President, Communicationse and Marketing | Health Net Discover how one large company has successfully fostered continuous learning and mentorship across a remote-first workforce—without relying on traditional in-person interactions. Attendees will gain practical strategies for building skills traditionally gained in mentor-mentee relationships, learn tools and techniques to create a culture of shared knowledge, and explore scalable approaches to professional development that keep employees engaged and growing—no matter where they’re located. | |||
| 12:20 pm - 2:15 pm | Lunch On Your Own, But Not Alone—Reservations Are Booked!Reservations have been made at a number of local restaurants. **Everyone is financially responsible for their own lunch. | |||
| 2:15 pm - 2:50 pm | Interactive Group Breakout: Share & Solve – IC RoundtablePreston Lewis, Senior Vice President, Communications & Consultant | Segal Benz | |||
| 2:50 pm - 3:25 pm | Tackling California's Insurance Crisis from the Inside OutGabriel Sanchez, Strategic Communications Chief | California Department of Insurance When California’s insurance market was in crisis, the pressure to fix it wasn’t just external. Inside the Department of Insurance, Commissioner Ricardo Lara’s team faced a major challenge: shifting long-held internal mindsets and operational habits to support a bold, forward-looking solution. This session offers a rare behind-the-scenes look at how internal communications helped lay the groundwork for the most sweeping insurance regulatory reforms in decades. You’ll learn how leadership secured internal alignment around a complex and high-risk initiative, how staff were brought along through transparency and strategic narrative-building, and how internal trust empowered more confident and coordinated external communications with the public and media. We’ll walk through the mechanics of creating predictability and transparency during organizational change, equipping teams to manage complexity, and using internal briefings, listening sessions, and message training for external-facing teams to avoid confusion and panic – internally and externally. This effort was more than policy change, it was about managing resistance, building clarity, and sustaining momentum. Whether you're supporting culture change, regulatory shifts, or public engagement, this case study offers practical lessons in how internal communications can be a quiet but powerful engine for lasting change. | |||
| 3:25 pm - 4:05 pm | Sponsor Showcases: Tools You’ll Want in Your ToolkitTake advantage of this interactive break to connect with our sponsors and experience their products and services firsthand. Each sponsor will host live demos at their table—giving you the chance to explore innovative solutions, ask questions, and find the tools that best support your work. | |||
| 4:05 pm - 4:45 pm | Panel: The Evolving Role of Internal Communications in Today’s WorkplaceDavid van der Sanden, Head of Internal Communications & Engagement | Patagonia Moderator: Shabri Lakhani, CRO | ScreenCloud Mary Lam, Head of Communications | Varo Bank Ben Matthews, Senior Director of Employee Communications | NVIDIA Kimberly Blackburn, Senior Director, Corporate Communications | Centene Angela Tarricone, Communications Manager | Patelco Credit Union Big-picture discussion on trends, challenges, and opportunities for Internal Communications leaders. | |||
| 4:45 pm - 5:00 pm | Chairperson’s Wrap Up & Key Takeaways | |||
| 5:00 pm - 6:00 pm | Close Of Day 1—Join Us For A Networking Reception @ Venue BarDon't stop the conversation! Join us at the lobby bar as you network with your peers and sponsors in the adjacent at the #ALIcomms Participate in raffles & sign-up for dinner with your peers! | |||
| 6:30 pm - 8:00 pm | Dinner With A Group—Reservations Have Been MadeWant to keep the conversation going? Join a group of attendees for dinner at a local San Francisco hot spot. Sign-up at the registration desk or during the networking reception to join a group at tonight's dine-around. Reservations have been made. **Dutch treat. | |||
Speakers


Ben Matthews
Senior Director of Employee Communications | NVIDIA


Dylan Johnson
Internal Communication Specialist II | Hyster‑Yale Materials Handling, Inc.


Mary Lam
Head of Communications | Varo Bank


Moderator: Shabri Lakhani
CRO | ScreenCloud


David van der Sanden
Head of Internal Communications & Engagement | Patagonia


Mindy Romero
Director, Internal Communications | Lennar


Andrea Posner
Senior Manager, Internal Communications | First Citizens Bank


Amanda Atkins
Principal | Atkins HQ Leadership Advisory


Kanika Mohal Dramis
Communications Manager | Hovione


Kim Jarboe LaPean
Director of Communications & Engagement | University of California, San Francisco


Kimberly Blackburn
Senior Director, Corporate Communications | Centene


Kristin Williams
Director Global Executive Comms and Employee Engagement | Roku


Gabriel Galdamez
Strategic Communications Consultant | Hola Gabriel


Kelly Knight
Senior Internal Communications Manager | Stanford Medicine


Lydia Ivy
Director, Internal Communications | College Track


Lauren Stephens
Executive Director of Internal Strategic Communications | MGM Resorts International


Mary Reyes
Communications and Training Manager | Valley Strong Credit Union


Angela Tarricone
Communications Manager | Patelco Credit Union


Crystal McNeal
Executive Director of Social Impact & Sustainability Communications and Internal Brand | MGM Resorts International
What People are Saying
Sponsors
ALI works with the best, so you can learn from the best. Our sponsors are industry leaders that are leading the way in communications.
There are a variety of sponsorship packages available and we are open to discussing a customized package that meets your needs.
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