Welcome to Day 1 of our Modern Employee Experience Virtual Certificate Series!
In this fast-paced forum, you'll get to know your fellow peers, their biggest internal communications challenges, and a few fun facts.

Communicators know the power of well-chosen words. Paired with our understanding of modern reader tendencies and the advancement of powerful AI tools, we can deliver messaging that breaks through the fray and becomes “readworthy.”

In today’s digital age, we’re soaked in an information deluge. The modern reader has honed the necessary skill of being acutely selective about where they spend their time reading. With GenAI’s power to summarize text rapidly, we know modern readers will summarize what we write to save them time, decide and act more quickly, and reduce cognitive load.  As communications professionals, we know all too well that our messages can be blown into oblivion with the swipe of a finger, so we must meet modern readers where they are to stay readworthy:

• Keep communications short, clear, and simple so AI can summarize it without sacrificing the integrity of your message.
• Keep it human — empathetic, intentional, and delightful — so the ethos of your message is not lost in the AI output.
• Most importantly, keep it uniquely in your voice, so the summary still has brilliant nuance and your thumbprint.

All this and you will keep your messages readworthy in the new world of AI summarization.

How do you boost and maintain engagement in a workforce with countless items competing for your team's attention?  How do you develop a sense of pride in the organization through inclusion and effective communication?

Give them a variety of content – meet your team where they are and speak to them on their terms.  Keep evolving and thinking fresh.  Make your communications channels the first place people go in the morning and make it worth their while. Your team is what makes your company run – without engaged team members, you're going nowhere. Team members want to be in the know and they like the spotlight to occasionally shine on them.  Get their attention through compelling content and drive them to your digital platforms. Now you have an audience to communicate important, company-wide information. The best content is organic content–for your team, by your team. Keep introducing new initiatives where your team can actively participate in the discussion.

You’ll learn:

• How to create content that will get attention NOW–no waiting for money for costly campaigns.
• Strategies for sustaining growth in team member engagement and making them feel comfortable communicating.
• Success is when team members feel that internal communications is on their side, interacting with them and answering questions vs one-sided communication that just tells them what to do.

Effective communication is essential for a thriving workplace culture and engaged, productive employees. In this case study presentation, Unlocking the Power of AI for Employee Communication, we'll explore how Microsoft 365 + Copilot can transform internal communication for today’s organizations. Whether you’re in Internal Comms, HR, or Employee Engagement, this session will dive into how AI tools help you streamline workflows, personalize messaging, and engage your workforce in a way that’s both practical and impactful. Through real examples, live demos, and hands-on tips, you’ll leave with a clearer picture of how to build a more connected, collaborative employee experience by tapping into the power of AI.

Key Takeaways:

1. Simplifying Communication Across Microsoft Tools:
   • Learn how to use Copilot to seamlessly integrate messaging across Teams, SharePoint, Outlook, and more, creating a unified and efficient communication experience.
2. Creating an Intranet That Works for Employees, Not Against Them:
   • Discover how SharePoint and Viva can serve as an easy-to-navigate, personalized intranet where employees find relevant information when they need it—no extra clicks required.
3. Making Collaboration Effortless with Copilot in Teams:
   • Get hands-on insights into how Copilot can automatically summarize meetings, assign tasks, and remove project blockers, saving everyone time and boosting team alignment.
4. Driving Engagement with AI-Powered Insights and Recommendations:
   • Find out how to leverage Microsoft Viva and Copilot to enhance community engagement, create interactive spaces, and deliver tailored messaging that resonates with employees.
5. Real-World Inspiration for Everyday Challenges:
   • Walk away with concrete examples of how to solve common communication roadblocks, promote inclusivity, and boost employee satisfaction using Microsoft 365 + Copilot.

This session is designed to give you the tools and ideas you need to elevate employee experience, streamline your communication approach, and bring a new level of personalization and engagement into your workplace.

Explore the emerging trends and technologies that are revolutionizing internal communication. Discuss the impact of remote work, AI, and automation on employee engagement, collaboration, and productivity. Learn about best practices for adapting communication strategies to the changing workplace.

Key Takeaways:

• Technology is transforming the way we work and communicate.
• Remote work and automation are reshaping the workplace.
• Adapting communication strategies is essential for success in the future of work.