Beyond brand, stories are critical to maintaining the human touch in our increasingly automated and remote workplaces and are crucial to driving employee engagement.
Attend this in-person event where internal communications leaders gather to learn, network, and discuss the power of strategic storytelling to drive employee engagement, shape workplace culture, and influence organizational strategy.
We Will Cover Topics Like:
Finding and using the stories within your organization that “move the needle” on critical organizational goals and business results.
Creating a sense of belonging and inclusion for your employees through storytelling.
Building your organization’s storytelling tech stack.
Coaching your leaders to communicate with empathy and humility using stories.
Using AI tools in your storytelling and internal communications efforts
Leveraging newsroom tactics to boost your story and drive engagement with your content.
Telling your story across multiple channels like video, podcasts, and through the employee experience.
Managing user-generated content and controlling your story.
Engaging front-line workers and leadership as your organization’s storytellers and understanding the impact their stories can have on your brand.
Creating stories of inclusion and using inclusive language to better reflect your organization’s values and support your organization’s DEI initiatives.
Building stories around the emotional connections between your workforce, your organization, and your brand to drive engagement throughout your organization.
Applying storytelling techniques to crisis communications.
Transforming organizational culture and managing change using stories and storytelling techniques.
Attendee Benefits
Learn from practical presentations with real examples and proven strategies from your peers at a variety of leading organizations.
Build your professional network during the conference and keep the conversation going after the conference with a networking list.
Interactive breakout sessions.
Certificate of attendance for CEUs.
Opportunity to have your most pressing questions on the topic answered in real time.
Who Should Attend
This conference has been researched with and designed for Directors, Managers, Vice Presidents, Specialists, Officers, Leaders and Consultants who are working in:
Corporate Storytelling
Employer and Internal Branding
Internal Communications
Strategic Communications
Corporate Communications
Enterprise Communications
Marketing Communications
Brand Content Strategy
Employee Engagement
Marketing Communications Consultant
Knowledge Management
What People are Saying
Learn more about ALI Conferences
Learn more about our services, conferences, trainings, and how you can connect with us.
Enjoy complimentary coffee, tea and continental breakfast as you meet your fellow attendees.
Sign-in, pick up your materials and enjoy a continental breakfast before we start the day.
Be sure to stop by and visit your sponsors!
9:00 am - 9:30 am
Chairperson's Welcome & Speed Networking
Adrian Gianforti, Director of Marketing and Communications | History Factory
Welcome to the Strategic Storytelling for Internal Communications Conference.
In this fast-paced forum, you'll get to know your fellow peers, share your biggest internal communications challenges, and learn a few fun facts.
9:30 am - 10:05 am
Day One Storytelling: The Magic and Metrics of First Impressions
Joseph Lopez, Manager of Internal Communications | PrimeSource Building Products, Inc.
Competition for top talent is fierce. The first impressions a company makes through its digital presence, recruitment process, and onboarding experience play a pivotal role in attracting and keeping employees. PrimeSource Building Products has embarked on a strategic journey to refine these touchpoints, creating a cohesive, seamless, and transparent narrative that genuinely positions the company as an employer of choice. This presentation will explore how PrimeSource leverages Day One Storytelling to align new and prospective employees with our business, people, culture, values, vision, and mission from the very beginning. In this session, you will:
Gain actionable strategies for enhancing their own company’s first impressions and explore how to best use psychological principles through the lens of internals comms to further enhance their company’s standing.
Discuss practical implementation methods and how to tailor compelling narratives for new hires to ensure buy-in.
Learn how to measure the impact of these strategies on employee sentiment and retention, ensuring they can effectively display an authentic and inviting organizational culture from day one.
10:05 am - 10:40 am
“Save me!” How to be a storytelling hero for your comms team
Heidi Coryell Williams, Executive Director of Storytelling, Division of Marketing and Communications| Clemson University
Find, write and deploy stories that show up when and where you need them to (complete with costume changes).
he·ro/ˈhirō,ˈhērō/: a person who is admired or idealized for courage, outstanding achievements, or noble qualities.
What do superheroes and great stories have in common? Like a caped crusader, a good story lives among the commoners. It flies high but is grounded in the everyday. It isn’t always what it appears to be. And most important, it shows up and saves you when you’re in distress.
Heidi Coryell Williams serves as executive director of storytelling for Clemson University’s Division of Marketing and Communications. She leads a team of embedded marketers at Clemson and supports a broader network of communicators, strategists and academic leaders — all pursuing impactful, perception-shaping messages about their South Carolina-based, public R-1 Research institution.
In this session, communications professionals will learn how to identify, build and produce long-form content that can be tapped into by almost anyone, and then they’ll see what it looks like when that content is published across a wide variety of products, platforms and audiences. The COPE content strategy — Create Once. Publish Everywhere — can be scaled to work for anyone at any-sized organization. Attendees should leave:
Inspired by how a single story can be deployed dozens of different ways and published over many months or even years effectively.
With an understanding that the best storytelling extends well beyond writing — and what that looks like.
Understanding how strong traditional research and writing can be used to proactively meet audiences and organizational needs -- in the moment and in the future.
Practical tips for managing content and teams will also be shared. Ultimately, participants should walk away confident that the same things that make for a great story also provide a solid foundation for a team’s strategic communication efforts.
(Spoiler alert: Your institution, organization or corporation is NOT the hero of your story.)
10:40 am - 11:10 am
Morning Refreshments, Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.
Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms.
11:10 am - 11:45 am
Using Storytelling to Launch and Strengthen Your Brand Identity
Christine Dwyer, Senior Director, Communications and Public Relations | Ferguson
Ferguson shifted from a traditional internal communication approach to an innovate storytelling approach to launch their new brand identify and communicate their revamped mission, vision and values and corporate strategy. Learn how they made their employees the main characters of the story – encouraging them to share their individual stories and amplifying them internally and externally. The campaign has transformed into an ongoing storytelling initiative that regularly reinforces the Ferguson’s values and allows employees to recognize each other through positive storytelling.
In this session, you will learn:
How to use storytelling to connect employees to a company’s brand, mission, vision and values.
How to use storytelling to communicate company strategy in a meaningful way that drives business outcomes.
How to regularly reinforce company values and encourage strong personal and emotional connections through effective storytelling.
11:45 am - 12:20 pm
What Do I Say? Successfully Navigating Complex and Charged Stories With Your Teams to Communicate with a Purpose
Sarah Comstock, Executive Director, Employee Experience and Communications | Ally Financial, Inc.
From Charlottesville to the War in Gaza to mental health concerns to Supreme Court rulings, how you communicate to – and more critically, engage with – your employees during uncertain and often emotional situations can make or break most employee comms pros.
In this session, you will learn how:
To determine if you should say something – or not.
To align your employee communications and engagement with your culture, purpose & business.
To consider and maximize comms levers to best reach your different employee audiences.
To identify and highlight critical resources to help employees and leaders be better equipped to handle the situation.
To engage with your PR, Marketing, Government Relations, DEI, HR & other business partners to power-up efforts when appropriate.
12:20 pm - 2:15 pm
Lunch On Your Own, But Not Alone—Reservations Are Booked!
Reservations have been made at a number of local restaurants.
Don't miss this opportunity to have lunch with your peers at a local Washington, DC hot spot!
**Everyone is financially responsible for their own lunch.
2:15 pm - 2:50 pm
Interactive Group Breakout Session: Talk About Your Biggest Challenges!
Adrian Gianforti, Director of Marketing and Communications | History Factory
2:50 pm - 3:25 pm
Using Stories to Enable Effective Change at Merck
Carey Dearnley, Global Manufacturing Communications | Merck
Merck’s manufacturing communications team invested in a professional-quality docuseries about the pillars of its strategy, as told by employees actively working on these pillars, from leadership to the shop floor. To “give credit to the people doing the work of transformation,” as their division president tells it, Merck’s communication team organized a quarterly content structure around these strategic pillars and how they managed to align the docuseries with quarterly All Hands meetings, with pull-through to site and operating channels. In this case study, you will learn:
Strategies to structure content around your organization’s strategy in alignment with key events, such as quarterly All Hands meetings for enhanced employee engagement with your organization’s strategy.
How storytelling can effectively communicate organizational strategy and change through employee stories across various organizational levels.
Ways to use storytelling in employee recognition and to celebrate employee contributions to change and strategic goals.
3:25 pm - 4:05 pm
Afternoon Refreshments, Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.
Be sure to stop by and visit your sponsors!
4:05 pm - 4:45 pm
Panel: Multichannel Storytelling Best Practices
Moderator: Adrian Gianforti, Director of Marketing and Communications | History Factory
Tori Coats, Senior Manager Communications and Storytelling, The Creative Agency | DaVita Kidney Care
Rekha Patricio, Chief Marketing Officer | American Forests
Stuart Symington, Global Storytelling Lead (Brand, Marketing, and Communications) | The Global Development Incubator
Getting multichannel storytelling right for strategic internal communications is a complex objective often under-resourced communications teams must achieve. This panel brings together a diverse group of internal communications professionals and is your opportunity to get answers to your most pressing challenges in multichannel storytelling. You’ll learn:
How to craft and adapt your organization's story to thrive across diverse media platforms, from internal networks to social media.
How to maintain a consistent brand voice and message while tailoring content to the strengths of each channel.
How to understand and use metrics and feedback mechanisms that help you evaluate the effectiveness of your multi-channel storytelling efforts.
5:00 pm - 6:00 pm
Close Of Day 1—Join Us For A Networking Reception @ Venue Bar
Don't stop the conversation!
Join us at the lobby bar as you network with your peers and sponsors in the adjacent at the #ALIcomms
Participate in raffles & sign-up for dinner with your peers!
6:30 pm - 8:00 pm
Dinner With A Group—Reservations Have Been Made
Want to keep the conversation going? Join a group of attendees for dinner at a local Washington, DC hot spot.
Sign-up at the registration desk or during the networking reception to join a group at tonight's dine-around. Reservations have been made.
**Dutch treat.
Speakers
Heidi Coryell Williams Executive Director of Storytelling, Division of Marketing and Communications| Clemson University
Christine Dwyer Senior Director, Communications and Public Relations | Ferguson
Tori Coats Senior Manager Communications and Storytelling, The Creative Agency | DaVita Kidney Care
Andrew Rugg President | Certus Insights
David Hovar Internal Communications Manager | The University of Texas Rio Grande Valley
Sarah Comstock Executive Director, Employee Experience and Communications | Ally Financial, Inc.