Smaller group, hands-on, and interactive – the workshop sessions allow you to focus on trending topics and share challenges with fellow attendees and your workshop leaders. Attend to get a solid foundation of strategies, trends and how to’s before the start of the main, two-day conference – and, find out why the workshops are consistently rated as very valuable time spent!

Diving deeper into the four shifts seen in the internal communications industry, this interactive working session will explore how these changes impact business and what human resources, employee communications, and marketing professionals can do about it.

You will get a front-row view of employee expectations, technological shifts, and leadership models necessitating reprioritization in 2020 including case studies, dialogue, and working tools. Following an introduction to the four shifts, you will participate in an exercise to anticipate, plan, and develop strategies to ensure personal, team and company success in an era of change.

Leave this session with practical examples and tools to use with your team when you return to the office, including:

• Developing mission-based teams
• Implementing user-centered design practices,
• Experience vs. content
• Employee mobile systems 

Julia Race, Director of Strategy
Integral Communications Group 

Taylor Shawver, Client Manager
Integral Communications Group 

Take this time to refill your coffee and enjoy a quick stretch break.

Be sure to check in the Chat window for your first opportunity to provide feedback and ideas you're implementing.

COVID-19 has disrupted businesses worldwide. The way we work and the way we communicate have been drastically changed. While this situation won't last forever, employees will forever remember how this time and felt and what their organization did to make them feel safe, informed, and connected.

This thought-provoking workshop will help you navigate the new normal and help outline what your future employee experience will entail, including how to:

• Recognize the importance of human connection
• Help your employees regain a sense of balance and provide them with the tools needed to be productive
• Facilitate ways to enhance collaboration and social interaction

Kevin Finke, Founder & Chief Storyteller

Experience Willow

Go ahead and take this time to grab lunch, catch up on work, and we'll be back at 12:15 for the next workshop.

It can be difficult to reach goals and achieve results when employees don’t feel comfortable giving and receiving feedback and having hard conversations. As today’s organizations strive to develop and keep a more inclusive and diverse workforce, it’s more important than ever for leaders at all levels to develop and nurture honest, open dialogue based on effective communication methods.

Not only will this help cultivate an inclusive, vibrant work culture where all employees feel heard, safe, and supported—no matter their background or role—it will also help push the company’s goals and bottom line to greater heights.

This workshop will show you how to collect feedback, make real-time changes, and continuously improve your internal communications strategy, including:

• Learn the CORE framework for leadership communication, i.e. communication methods that are Consistent, Open, Real, and Educational for effective leadership communication at work
• Unique and practical methods for gathering meaningful and honest feedback from employees and having hard conversations, including understanding relevant brain science behind our reactions to feedback
• How to measure what’s working well in your communication strategy and amplify it.
• Understanding how your approach affects others and establishing a reliable strategy for developing a communication plan that works for you

Andrew Blotky, Communications Expert & Leadership Coach
Azure Leadership Group

Refresh your coffee and grab a sweet treat - you're in the home stretch!

Be sure to check in the chat tab to catch up on any idea sharing and questions you may have missed.

ROI - a big buzzword that is being tossed around the internal comms industry.  What is it, what does it really mean, and how do I calculate it?

Specifically designed to empower internal communicators, this workshop will define the true meaning of ROI, give you insight into how your CEO and CFO look at ROI and walk you through step by step on how to calculate internal comm’s true ROI to your business bottom line.

Choreographed to feel like a safe, behind closed doors, ask anything environment, this workshop will share the inside scoop on how other departments are getting their projects approved and why it is an uphill battle for internal comms.

Through this down-to-earth, tell it like it is, humor-filled workshop, barriers will be removed as participants will learn how to calculate their own ROI on their internal comms projects.

By the end of the workshop, you'll learn how to:

• Define ROI (the true meaning)
• Calculate ROI
• Speak about ROI correctly to your C-Suite
• Use the process used to enhance your professional credibility
• Identify the data points needed to calculate your ROI
• Understand the 3 departments IC needs to engage
• Know when it is appropriate to calculate ROI
• Get the inside scoop to getting your CFO to say yes to your project
• Connect your specific project to the bottom line
• Identify the four ROI buckets that raise your value

Sara Jackson, Executive Director
Internal Comms Pro

Tarek Kamil, CEO & Founder
Cerkl

Thank you for joining us for today's workshops. Presentations will be made available in dropbox.

Sessions will begin tomorrow at 8:30 a.m.