Government

By Richard Regan, GovLoop. The Chartered Institute of Personnel and Development defines employee voice as the means by which employees communicate their views on employment and organizational matters to their leadership. It is the most direct and effective way to ensure the grassroots part of the organization has just as must say in the organization as the grasstops. Employees who

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By: Zaid White, Senior Art Director, CHIEF. “Let’s Sidecar” —Admittedly, this is a phrase I have failed miserably at installing into our everyday jargon to describe how designers and developers work together, especially when responsive design is taking shape.  And even though we toss the phrase around as more of a joke now to describe a very particular project activity,

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Written by Francesca El-Attrash Ukaejiofo, Granicus. A true digital transformation starts by looking inward and identifying our missions in government – whether it’s updating citizens of road closures or better promoting a foster care program. We have the tools (cloud computing, social and mobile technology) and the talent to improve the citizen experience. But how can they best be used?

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In the heels of the 2017 presidential transition, learn practical tips to help you expand your reach and gain the involvement — and trust — of your audience. Learn cost-effective ways to utilize more impactful, compelling & relevant digital communications to relay your messages and information more effectively. Gain an inside look at how other government agencies are developing digital

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Written by Anastasia Crane, Granicus. What’s the first connection you have with citizens? It may be an in-person meeting or a social post, but it’s more likely that the very first time citizens engage with your organization is by visiting your website. Your organization’s website can be one of the most essential tools for meeting the needs of your citizens,

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Written by Kori Schulman, originally published on the White House blog, October 31, 2016. President Obama is the first “social media president”: the first to have @POTUS on Twitter, the first to go live on Facebook from the Oval Office, the first to answer questions from citizens on YouTube, the first to use a filter on Snapchat. Over the past

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Written by Caitlin Newark, Novetta Solutions Novel biometric technologies are receiving an increasing amount of public attention and news coverage, particularly given the strong uptick in diverse mobile and wearable biometric applications. At a glance, media reporting can often be overly generous with respect to the capabilities offered by these technologies. In February, for example, headlines proclaimed, “This Woman’s Fitbit

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For municipalities, having an active social media presence with relevant content posted regularly can help boost your citizen following. Often times, finding relevant content to help keep your citizens engaged is the primary reason why social media accounts aren’t updated on a regular basis. Having worked with over 2,000 municipalities, CivicPlus has thousands of great social media examples of how

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Written by: Dan Chenok A Citizen-Centric Government experience is going to be the new normal in today’s Digital world. Mark Fisk is the lead author for this article.  Mark is a Partner within IBM’s Global Business Services division. I had the privilege of recently attending the Citizen’s Engagement Summit hosted in Washington, DC to learn more about the biggest, toughest

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To call the smartphone a revolutionary device is nearly an understatement. The ability to access the Internet from nearly anywhere you happen to be is more than a simple end user convenience, it is a paradigm of thinking that affects web design, finance, marketing, healthcare, active living, digital identity and even how we interact with each other on a daily

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