July 2019

As communicators we can also support the HR department in phrasing their professional jargon into simple sentences. Keep asking ”why” so many times that you will help the whole organization understand what they should know and what they should do differently in the future. You can ask any professional to explain their complex facts as if they were talking to their mother or their 10-year-old child.

Strong culture leads to great employee engagement. It’s well documented that companies with better employee engagement enjoy oh-so-many dividends, including better productivity, innovation, customer experience, employee retention, profitability, safety and work quality.

For a young, or rapidly growing company, the need to articulate their Mission, Vision and Values is even more urgent. Taking a beat to think about your culture and values may seem like a luxury, but the most successful companies know that there are some very real reasons why this matters to their business.

Welcome to the fishbowl! Life as government communicators involves a higher responsibility to transparency and honesty than working in the private sector. We work for the public. And the public, including the media, has the absolute right to scrutinize our work. It’s a right they exercise frequently. Recognizing that truth is sacred; that providing public information is an essential civil

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Joining us at 2019’s Storytelling & Content Strategies for Internal Communications Conference are over 20 prominent communicators who will be leading interactive workshops and engaging sessions over the 3-day event.  A few of them sat down with us to answer some questions on why they are passionate about communications and the benefit to employing storytelling tools to increase employee engagement.

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FACEBOOK + INSTAGRAM | METRICS THAT MATTER Odds are your social media team can rattle off the number of likes, shares and other basics off the top of their noggins. Here’s the real question—what do those metrics mean? Also, how do you go beyond the basics and make those numbers work for you? Big business brain Peter Drucker says of

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Government communications is often a thankless profession in today’s world of government’s mistrust of media and media’s mistrust of government. Standing in front of an agency to communicate a message in an informative and transparent way can feel like you have a target on your chest. Who’s aiming to “getcha” next? But if you are a member of the National

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I’ve seen a lot of talk around the interwebs about artificial intelligence, how AI will impact internal communications, and what internal comms teams need to do now to prepare for its inevitable rise. As of 2018, 40% of communication professionals around the world were leveraging AI tools in their work, and many others just like you are preparing to embrace

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