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PRE-CONFERENCE WORKSHOPS: Tuesday, April 6, 2010

Jump-start your conference experience by attending these interactive and practical workshops. These information-packed sessions are a great opportunity to network with fellow attendees while taking a hands-on, common-sense approach to mastering performance measurement that will enhance your understanding of the informative, case study presentations throughout the entire conference.

Choose A or B or BOTH for Maximum Value & Learning

8:30 a.m. - 12:00 p.m.
MORNING PRE-CONFERENCE WORKSHOP A

Registration and continental breakfast will begin at 8:00 a.m.
for the morning workshop attendees.

Managing Accountability, Transparency, And Results For Customers: How To Integrate Strategic Planning, Performance Measures, Accounting, Budgeting, Performance Contracting And Employee Performance Management Into An Integrated Management System Focused On Results

"Managing for Results" is defined as developing an integrated management system that focuses people and resources on results for customers at both the operational and strategic levels. Governments focused on results for customers are able to be transparent about, and accountable for, their performance in ways few public organizations can.

Award-winning government organizations have done this and done it well. In this session, you will learn how some of the nation's best-managed local governments have successfully become highly transparent and accountable through developing these integrated management systems focused on results. This interactive session includes case studies, examples and tools you can use. Apply what other government agencies have learned to your own organization by hearing how they implemented a corporate performance management system.

Specifically, in this workshop, you will learn to how to:
  • Use a consistent and comprehensive approach to strategic business planning that organizes services around results and provides the program structure that structures the budget
  • Integrate strategic business plans with accounting and budgeting systems
  • Use this highly successful planning and performance measurement process to develop result and efficiency measures for operational and administrative programs
  • Use this advanced system to align individual employee performance with organization performance by integrating operational performance measures, including results, into the performance plans of every employee
  • Drive change in your organizational culture to focus on performance
  • Achieve new levels of accountability by telling taxpayers what they are getting for their money
  • Present performance information to citizens in compelling, useful ways
  • Use performance information to save money and improve performance

Attend this dynamic and highly interactive workshop to learn what it takes to successfully manage for results in your organization.

WORKSHOP LEADER: William Aaron serves as the Chief of Consulting Services and Innovation for Weidner, Inc., which for more than a decade has been one of the nation’s leading firms in helping local, state and federal government entities implement Managing For Results. Prior to joining Weidner, William worked for more than seven years for the Metropolitan Government of Nashville & Davidson County, Tennessee, leading that government's planning and performance management work. He helped take Metro Nashville from having no strategic planning to full implementation of planning, performance budgeting, and performance reporting, earning national awards for the city in the process. While with Metro Nashville he also facilitated the performance audits that led to consolidation of Metro's fleet and E-911 operations.

Testimonials From Past Weidner, Inc. Sessions:

"This hit the mark of what I wanted from the conference."

"Very beneficial and excellent information for my current planning
environment and culture."

"Great speaker; good at thinking on his feet and answering questions."

"Very knowledgeable and superbly presented. Great tools for use in the field."

"Handouts were very helpful. Also, examples and practice exercise in drafting, preparing statements and measures. Thank you for the tangible information."

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12:00 p.m.- 1:00 p.m.
Lunch On Your Own


1:00 p.m. - 4:30 p.m.
AFTERNOON PRE-CONFERENCE WORKSHOP B


Performance Measurement: How To Do It, How To Use It

What gets measured, gets done. A sound performance measurement system drives government in a positive direction. It strengthens accountability to elected officials, it demonstrates value for money to taxpayers, and it reinforces and supports modern planning and quality assurance processes. Most importantly, performance measurement is instrumental in improving government performance at the customer, operational and strategic policy levels.

This workshop provides a simple, step-by-step guide to developing meaningful and useful performance measures for government. What is more, it focuses on the use of performance measurement in reporting, decision making, and improving services. This is an intensive, interactive workshop with many examples and case studies from a variety of government agencies. It is guaranteed to jumpstart your understanding of performance measurement and to enhance your conference experience.

You will learn:

How to develop performance measures, by:
  • Defining the program mission
  • Identifying and classifying program results
  • Selecting performance indicators
How to use performance measures to achieve strategic
goals and objectives, through:
  • Performance planning and reporting
  • Linking performance measures to a variety of management processes
  • Applying simple, analytical techniques

WORKSHOP LEADER: John R. Allen is a Management Consultant from Toronto with 30 years experience in government performance measurement. He has served governments at all levels in both the United States and Canada, including the U.S. Department of Energy, the States of Oklahoma, Nevada, and Wisconsin, the Cities of Seattle and Toronto, along with Montgomery County, MD, and many others.

Testimonials From Past John Allen Sessions:

"Great jump start to the conference."

"Helpful ideas for developing and linking performance measures! Thanks!"

"John is very knowledgeable and interacts well with the workshop participants.
I appreciated the application of performance measurement concepts to government.
Great job!"

"Thank you!! Excellent presentation and speaker. The handouts were great."

"John was an excellent presenter. He expertly used his experience/knowledge to help participants understand the power of performance measurements."

 

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